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~isPartOf:"Cogent business & management"
~isPartOf:"Health economics"
~isPartOf:"Journal of health economics"
~subject:"Gesundheitswesen"
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Search: "Dienstleistungsqualität"
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Gesundheitswesen
Dienstleistungsqualität
215
Service quality
215
Hospital
67
Krankenhaus
67
Customer satisfaction
57
Kundenzufriedenheit
57
Consumer behaviour
52
Konsumentenverhalten
52
Gesundheitsversorgung
32
Health care
32
Beziehungsmarketing
31
Relationship marketing
31
Health care system
26
service quality
24
Financial audit
21
Nursing home
21
Pflegeheim
21
Product quality
21
Produktqualität
21
Wirtschaftsprüfung
21
Domestic care
20
Häusliche Pflege
20
Competition
17
Nursing profession
17
Patienten
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Patients
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Pflegeberufe
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Physicians
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Theorie
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Theory
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16
Ärzte
16
Gesundheitskosten
15
Health care costs
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Quality management
15
Qualitätsmanagement
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USA
14
United States
14
customer satisfaction
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English
26
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Glazer, Jacob
3
Gravelle, Hugh
3
McGuire, Thomas G.
3
Siciliani, Luigi
3
Propper, Carol
2
Straume, Odd Rune
2
Van Gestel, Raf
2
Aakvik, Arild
1
Allanson, Paul
1
Barkur, Gopalkrishna
1
Basu, Anirban
1
Black, Bernard S.
1
Brekke, Kurt R.
1
Broekman, Niels
1
Brosig-Koch, Jeannette
1
Cao, Zhun
1
Castelli, Adriana
1
Cookson, Richard
1
Dawson, Diane
1
Delavallade, Clara
1
Doyle, Joseph J.
1
Ewer, Steven M.
1
Fabbri, Daniele
1
Gaynor, Martin
1
Ghandour, Ziad
1
Guardado, Jose
1
Gutacker, Nils
1
Hehenkamp, Burkhard
1
Jung, Kyoungrae
1
Kaestner, Robert
1
Kokot, Johanna
1
Kovacs, Roxanne J.
1
Lagarde, Mylene
1
Laudicella, Mauro
1
Liu, Dan
1
Moscelli, Giuseppe
1
Mæstad, Ottar
1
Müller, Tobias
1
Newhouse, Joseph P.
1
O'Donnell, Owen
1
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Cogent business & management
Health economics
Journal of health economics
Journal of health organization and management
29
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
22
NBER Working Paper
18
NBER working paper series
17
Working paper / National Bureau of Economic Research, Inc.
16
Quality management journal : QMJ
15
Journal of service management
13
Health marketing quarterly
12
International journal of productivity and quality management : IJPQM
12
Journal of business research : JBR
12
Technological forecasting & social change : an international journal
12
The service industries journal
11
Total quality management & business excellence
11
CHE research paper
10
International journal of hospitality management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
European journal of operational research : EJOR
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Manufacturing & service operations management : M & SOM
8
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
International journal of quality and service sciences
7
Journal of the Operational Research Society
7
OECD Health Statistics
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Health economics review
6
Journal of public economics
6
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ECONIS (ZBW)
26
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21
Learning, forgetting, and hospital quality : an empirical analysis of cardiac procedures in Maryland and Arizona
Sfekas, Andrew
- In:
Health economics
18
(
2009
)
6
,
pp. 697-711
Persistent link: https://www.econbiz.de/10003845590
Saved in:
22
Medicare reimbursement, nurse staffing, and patient outcomes
Kaestner, Robert
;
Guardado, Jose
- In:
Journal of health economics
27
(
2008
)
2
,
pp. 339-361
Persistent link: https://www.econbiz.de/10003731082
Saved in:
23
Using global ratings of health plans to improve the quality of health care
Glazer, Jacob
;
McGuire, Thomas G.
;
Cao, Zhun
; …
- In:
Journal of health economics
27
(
2008
)
5
,
pp. 1182-1195
Persistent link: https://www.econbiz.de/10003764614
Saved in:
24
Improving the measurement of health system output growth
Castelli, Adriana
;
Dawson, Diane
;
Gravelle, Hugh
; …
- In:
Health economics
16
(
2007
)
10
,
pp. 1091-1107
Persistent link: https://www.econbiz.de/10003563285
Saved in:
25
Using performance measures to motivate 'report-averse' and 'report-loving' agents
Glazer, Jacob
;
McGuire, Thomas G.
;
Newhouse, Joseph P.
- In:
Journal of health economics
26
(
2007
)
6
,
pp. 1170-1189
Persistent link: https://www.econbiz.de/10003751556
Saved in:
26
Optimal quality reporting in markets for health plans
Glazer, Jacob
;
McGuire, Thomas G.
- In:
Journal of health economics
25
(
2006
)
2
,
pp. 295-310
Persistent link: https://www.econbiz.de/10003295112
Saved in:
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