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~isPartOf:"Cogent business & management"
~isPartOf:"The journal of services marketing"
~person:"Barone, Ada Maria"
~subject:"Electronic Commerce"
~subject:"Emotion"
~subject:"Konsumentenverhalten"
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Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
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