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~isPartOf:"Contemporary accounting research : a journal of the Canadian Academic Accounting Association"
~isPartOf:"International journal of hospitality management"
~subject:"United States"
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Search: subject:"Service quality"
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United States
Service quality
432
Dienstleistungsqualität
431
Customer satisfaction
212
Kundenzufriedenheit
212
Consumer behaviour
193
Konsumentenverhalten
193
Hotel industry
129
Hotellerie
129
Beziehungsmarketing
116
Relationship marketing
116
Gastronomie
105
Restaurant industry
105
Customer service
55
Kundenservice
55
Hospital
54
Krankenhaus
54
Emotion
51
Beschwerdemanagement
44
Complaint management
44
Gastgewerbe
42
Hospitality industry
42
USA
36
Arbeitsverhalten
33
Work behaviour
33
Arbeitszufriedenheit
32
Job satisfaction
32
Satisfaction
30
Tourism employees
29
Tourismusberufe
29
Financial audit
27
Wirtschaftsprüfung
27
Hospitality
23
Viral marketing
22
Virales Marketing
22
Robot
21
Roboter
21
Dienstleistungssektor
20
Service industry
20
Product quality
19
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36
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36
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36
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English
36
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Jang, Soocheong
4
Han, Heesup
3
Ha, Jooyeon
2
Mattila, Anna S.
2
Yang, Wan
2
Adler, Howard
1
Barber, Nelson
1
Ba̧k, Monika
1
Becker, Cherylynn
1
Bhaskar, Lori Shefchik
1
Bills, Kenneth L.
1
Boone, Jeffery P.
1
Bradley, Gregory T.
1
Brewster, Zachary W.
1
Cai, Liping A.
1
Causholli, Monika
1
Cha, JaeMin
1
Chambers, Dennis J.
1
Chou, Sheng-Fang
1
Christensen, Brant E.
1
De Franco, Gus
1
Denizci Guillet, Basak
1
Dhaliwal, Dan S.
1
Francis, Jere R.
1
Gan, Bernard
1
Gavious, Ilanit
1
Glover, Steven M.
1
Goh, Ben K.
1
Goodman, Raymond J.
1
Gul, Ferdinand A.
1
Horng, Jeou-Shyan
1
Hou, Yuansi
1
Hwang, Jinsoo
1
Hyun, Sunghyup Sean
1
Jeong, Chul
1
Jeong, EunHa
1
Jin, Justin Y.
1
Khurana, Inder K.
1
Kim, Seung Hyun
1
Kim, Wansoo
1
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Contemporary accounting research : a journal of the Canadian Academic Accounting Association
International journal of hospitality management
Working paper / National Bureau of Economic Research, Inc.
111
Health care management review : HCM review
27
Quality management journal : QMJ
17
NBER working paper series
15
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Journal of retailing and consumer services
14
Economics of education review
12
Journal of health economics
11
Journal of human resources : JHR
11
The journal of services marketing
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
Journal of air transport management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
The American economic review
10
American economic journal : a journal of the American Economic Association
9
Discussion paper series / IZA
9
Health care financing review
9
Managing service quality : MSQ ; an international journal
9
The Milbank quarterly
9
Journal of accounting and public policy
8
Journal of business research : JBR
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Services marketing quarterly
8
Academy of Management journal : AMJ
7
Brookings papers on education policy
7
Economic inquiry : journal of the Western Economic Association International
7
Journal of service research : JSR
7
The journal of economic perspectives : EP ; a journal of the American Economic Association
7
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
6
Discussion paper / Centre for Economic Policy Research
6
Eastern economic journal
6
International journal of auditing : IJA
6
International journal of contemporary hospitality management
6
International public management journal
6
Journal of labor economics
6
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ECONIS (ZBW)
36
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1
Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Ba̧k, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
Saved in:
2
Online upselling : moving beyond offline upselling in the hotel industry
Denizci Guillet, Basak
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012146179
Saved in:
3
Explicating restaurant performance : the nature and foundations of sustainable service and organizational environment
Chou, Sheng-Fang
;
Horng, Jeou-Shyan
;
Liu, Chih-Hsing
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 56-66
Persistent link: https://www.econbiz.de/10011872695
Saved in:
4
Debt covenant violations, firm financial distress, and auditor actions
Bhaskar, Lori Shefchik
;
Krishnan, Gopal
;
Yu, Wei
- In:
Contemporary accounting research : a journal of the …
34
(
2017
)
1
,
pp. 186-215
Persistent link: https://www.econbiz.de/10011773577
Saved in:
5
Board gender diversity, auditor fees, and auditor choice
Lai, Karen
;
Srinidhi, Bin N.
;
Gul, Ferdinand A.
;
Tsui, …
- In:
Contemporary accounting research : a journal of the …
34
(
2017
)
3
,
pp. 1681-1714
Persistent link: https://www.econbiz.de/10011774007
Saved in:
6
Do clients' enterprise systems affect audit quality and efficiency?
Pincus, Morton
;
Tian, Feng
;
Wellmeyer, Patricia
;
Xu, …
- In:
Contemporary accounting research : a journal of the …
34
(
2017
)
4
,
pp. 1975-2021
Persistent link: https://www.econbiz.de/10011800288
Saved in:
7
Growing pains : audit quality and office growth
Bills, Kenneth L.
;
Swanquist, Quinn T.
;
Whited, Robert L.
- In:
Contemporary accounting research : a journal of the …
33
(
2016
)
1
,
pp. 288-313
Persistent link: https://www.econbiz.de/10011473601
Saved in:
8
Non-complementary behavior and guest service management
Pizam, Abraham
- In:
International journal of hospitality management
58
(
2016
),
pp. 117-118
Persistent link: https://www.econbiz.de/10011581406
Saved in:
9
CEO power, internal control quality, and audit committee effectiveness in substance versus in form
Lisic, Ling Lei
;
Neal, Terry L.
;
Zhang, Ivy Xiying
; …
- In:
Contemporary accounting research : a journal of the …
33
(
2016
)
3
,
pp. 1199-1237
Persistent link: https://www.econbiz.de/10011668768
Saved in:
10
Understanding audit quality : insights from audit professionals and investors
Christensen, Brant E.
;
Glover, Steven M.
;
Omer, Thomas C.
; …
- In:
Contemporary accounting research : a journal of the …
33
(
2016
)
4
,
pp. 1648-1684
Persistent link: https://www.econbiz.de/10011639152
Saved in:
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