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~isPartOf:"Contemporary accounting research : a journal of the Canadian Academic Accounting Association"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Service industry"
~subject:"United States"
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Service industry
United States
Dienstleistungsqualität
105
Service quality
105
Customer satisfaction
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Kundenzufriedenheit
41
Financial audit
27
Wirtschaftsprüfung
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Ko, Yong Jae
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Barber, Nelson
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Bills, Kenneth L.
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Cattani, Kevin
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Causholli, Monika
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Contemporary accounting research : a journal of the Canadian Academic Accounting Association
Managing service quality : MSQ ; an international journal
Working paper / National Bureau of Economic Research, Inc.
111
The journal of services marketing
52
International journal of hospitality management
44
Journal of retailing and consumer services
39
The service industries journal
36
Journal of business research : JBR
33
Health care management review : HCM review
27
Journal of service research : JSR
26
Journal of service management
24
Services marketing quarterly
24
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
Journal of service research
18
Quality management journal : QMJ
18
Service business
18
Industrial marketing management : the international journal for industrial and high-tech firms
16
International journal of contemporary hospitality management
16
International journal of production economics
16
Auditing : a journal of practice & theory
15
International journal of services and operations management
15
Journal of air transport management
15
NBER working paper series
15
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
Economics of education review
12
International journal of quality & reliability management
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
12
Benchmarking : an international journal ; BIJ
11
European journal of operational research : EJOR
11
International journal of quality and service sciences
11
Journal of health economics
11
Journal of human resources : JHR
11
The review of economics and statistics
11
Health affairs : at the intersection of health, health care, and policy
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Journal of hospitality marketing & management
10
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
Journal of service theory and practice : JSTP
10
The American economic review
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1
Debt covenant violations, firm financial distress, and auditor actions
Bhaskar, Lori Shefchik
;
Krishnan, Gopal
;
Yu, Wei
- In:
Contemporary accounting research : a journal of the …
34
(
2017
)
1
,
pp. 186-215
Persistent link: https://www.econbiz.de/10011773577
Saved in:
2
Board gender diversity, auditor fees, and auditor choice
Lai, Karen
;
Srinidhi, Bin N.
;
Gul, Ferdinand A.
;
Tsui, …
- In:
Contemporary accounting research : a journal of the …
34
(
2017
)
3
,
pp. 1681-1714
Persistent link: https://www.econbiz.de/10011774007
Saved in:
3
Do clients' enterprise systems affect audit quality and efficiency?
Pincus, Morton
;
Tian, Feng
;
Wellmeyer, Patricia
;
Xu, …
- In:
Contemporary accounting research : a journal of the …
34
(
2017
)
4
,
pp. 1975-2021
Persistent link: https://www.econbiz.de/10011800288
Saved in:
4
Growing pains : audit quality and office growth
Bills, Kenneth L.
;
Swanquist, Quinn T.
;
Whited, Robert L.
- In:
Contemporary accounting research : a journal of the …
33
(
2016
)
1
,
pp. 288-313
Persistent link: https://www.econbiz.de/10011473601
Saved in:
5
CEO power, internal control quality, and audit committee effectiveness in substance versus in form
Lisic, Ling Lei
;
Neal, Terry L.
;
Zhang, Ivy Xiying
; …
- In:
Contemporary accounting research : a journal of the …
33
(
2016
)
3
,
pp. 1199-1237
Persistent link: https://www.econbiz.de/10011668768
Saved in:
6
Understanding audit quality : insights from audit professionals and investors
Christensen, Brant E.
;
Glover, Steven M.
;
Omer, Thomas C.
; …
- In:
Contemporary accounting research : a journal of the …
33
(
2016
)
4
,
pp. 1648-1684
Persistent link: https://www.econbiz.de/10011639152
Saved in:
7
Management influence on auditor selection and subsequent impairments of auditor independence during the post-SOX period
Dhaliwal, Dan S.
;
Lamoreaux, Phillip T.
;
Lennox, Clive
; …
- In:
Contemporary accounting research : a journal of the …
32
(
2015
)
2
,
pp. 575-607
Persistent link: https://www.econbiz.de/10011344220
Saved in:
8
Future nonaudit service fees and audit quality
Causholli, Monika
;
Chambers, Dennis J.
;
Payne, Jeff L.
- In:
Contemporary accounting research : a journal of the …
31
(
2014
)
3
,
pp. 681-712
Persistent link: https://www.econbiz.de/10010428028
Saved in:
9
Does relationship matter? : customers' response to service failure
Tsai, Chia-ching
;
Yang, Yung-kai
;
Cheng, Yu-chi
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
2
,
pp. 139-159
Persistent link: https://www.econbiz.de/10010254024
Saved in:
10
A longitudinal study of the zone of tolerance
Stodnick, Michael
;
Marley, Kathryn A.
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10009770753
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