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~isPartOf:"Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung"
~isPartOf:"International journal of business excellence"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Conjoint-Analyse"
~subject:"Performance-Messung"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Messung"
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Conjoint-Analyse
Performance-Messung
Service quality
Performance measurement
123
Messung
49
Measurement
48
Willingness to pay
39
Zahlungsbereitschaftsanalyse
39
Tourism
35
Tourismus
35
Holiday behaviour
31
Urlaubsverhalten
31
Hotel industry
22
Hotellerie
22
Tourism industry
21
Tourismuswirtschaft
21
Firm performance
20
Unternehmenserfolg
20
Balanced Scorecard
17
Balanced scorecard
17
Dienstleistungsqualität
17
Betriebliche Kennzahl
15
Consumer behaviour
15
Financial ratio
15
Konsumentenverhalten
15
Controlling
14
Destination management
13
Destinationsmanagement
13
Management control
13
Nature reserve
13
Naturschutzgebiet
13
Strategic management
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Strategisches Management
13
Tourism destination
13
Tourismusregion
13
Quality management
12
Qualitätsmanagement
12
Customer satisfaction
11
Kundenzufriedenheit
11
Performance management
10
Performance-Management
10
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Undetermined
31
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Article
139
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Aufsatz in Zeitschrift
Article in journal
139
Case study
3
Fallstudie
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1
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English
106
German
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Gleich, Ronald
3
Banwet, D. K.
2
Gomes, Carlos Francisco
2
Henke, Michael
2
Hitchcock, Michael
2
Lai, Ivan K. W.
2
Lee, Tzong-ru
2
Madanoglu, Melih
2
Marr, Bernard
2
Pekkola, Sanna
2
Quitt, Anna
2
Tikoria, Jyoti
2
Tsionas, Efthymios G.
2
Ukko, Juhani
2
Wald, Andreas
2
Yasin, Mahmoud M.
2
Agariya, Arun Kumar
1
Agarwal, Ashish
1
Agbola, Frank Wogbe
1
Aghajan, Ali Mashhadi
1
Aksu, A. Akin
1
Alavi, Jafar
1
Alias, Rose Alinda
1
Anzengruber, Markus
1
Aravamudhan, Suhanya
1
Arenoe, Bjorn
1
Artz, Martin
1
Askounis, Dimitrios
1
Assaf, A. George
1
Assaf, A. Georges
1
Aswin A.
1
Ateekh-Ur-Rehman
1
Auni Fatin Nadia Chiek Desa
1
Avci, Umut
1
Azzopardi, Ernest
1
Babu, A. Subash
1
Bagheri, Seyed Mohammad
1
Bagodi, Virupaxi
1
Bagri, S. C.
1
Balasubramanian, K.
1
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Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
International journal of business excellence
Tourism management : research, policies, practice
International journal of production research
165
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
120
Journal of business research : JBR
110
Public performance & management review
110
Benchmarking : an international journal ; BIJ
102
International journal of productivity and quality management : IJPQM
100
The international journal of productivity and performance management
86
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
85
Omega : the international journal of management science
79
European journal of operational research : EJOR
73
International journal of hospitality management
72
Measuring business excellence : the journal of organizational performance management
69
International journal of quality & reliability management
58
International journal of services and operations management
55
The service industries journal
55
Journal of business ethics : JOBE
54
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of management accounting research : JMAR
51
Total quality management & business excellence
51
Management accounting research
50
Management science : journal of the Institute for Operations Research and the Management Sciences
50
International journal of business performance management
49
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
49
Business process management journal
47
The journal of alternative investments
46
International journal of logistics systems and management
45
Public management review
45
Journal of banking & finance
44
International journal of project management : the journal of The International Project Management Association
42
International public management journal
42
The journal of portfolio management : JPM
41
International journal of contemporary hospitality management
40
Cogent business & management
39
Journal of air transport management
39
The accounting review : a publication of the American Accounting Association
39
Supply chain management : an international journal
38
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ECONIS (ZBW)
139
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139
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1
Performing multi-subject interactions in hotels during crises : evidence from textual and visual data
Xiang, Keheng
;
Tong, Yixuan
;
Wu, Mao-Ying
;
Gao, Fan
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014457720
Saved in:
2
Linking team learning climate to service performance : the role of individual- and team-level adaptive behaviors in travel services
Peng, Jiamin
;
Xie, Lishan
;
Zhou, Lian
;
Huan, Tzung-cheng
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013271605
Saved in:
3
Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
4
Competing performance measures in predicting shareholder return of Indian pharmaceutical firms : an empirical evidence
Venugopal, Merugu
;
Reddy, M. Ravindar
;
Sharma G., Bhanu …
- In:
International journal of business excellence
18
(
2019
)
2
,
pp. 137-150
Persistent link: https://www.econbiz.de/10012052259
Saved in:
5
The choice between business travel and video conferencing after COVID-19 : insights from a choice experiment among frequent travelers
Müller, Adrian
;
Wittmer, Andreas
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013554985
Saved in:
6
Relationship quality matters : how restaurant businesses can optimize complaint management
Meyer-Waarden, Lars
;
Sabadie, William
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013555019
Saved in:
7
Evaluating green performance of the airports using hybrid BWM and VIKOR methodology
Kumar, Ashwani
;
Aswin A.
;
Gupta, Himanshu
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137745
Saved in:
8
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
Saved in:
9
Use of performance indicators in HR management for the companies of industrial sector
Gagarinskaia, Galina
;
Kuznetcova, Irina
;
Gagarinskii, …
- In:
International journal of business excellence
18
(
2019
)
3
,
pp. 306-335
Persistent link: https://www.econbiz.de/10012132972
Saved in:
10
Airport Business Excellence Model : a holistic performance management system
Paraschi, Elen Paraskevi
;
Geōrgopoulos, Antōnēs N.
; …
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 352-372
Persistent link: https://www.econbiz.de/10011996037
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