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~isPartOf:"Customer Experience : Forum Dienstleistungsmanagement"
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Customer Experience : Forum Dienstleistungsmanagement
International journal of quality & reliability management
50
Telecommunications policy : the international journal of digital economy, data sciences and new media
50
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
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Standardisation in companies and markets
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Customer Experiences, Kundenbegeisterung und Service Excellence : die Spezifikation DIN SPEC 77224
Gouthier, Matthias
;
Giese, Andreas
;
Bartl, Christopher
- In:
Customer Experience : Forum Dienstleistungsmanagement
,
(pp. 63-83)
.
2012
Persistent link: https://www.econbiz.de/10009549642
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