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~isPartOf:"Customer-centric knowledge management : concepts and applications"
~language:"eng"
~person:"Chan, Joseph O."
~person:"Sakhaee, Neda"
~type_genre:"Article"
~type_genre:"Aufsatz im Buch"
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Chan, Joseph O.
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Customer-centric knowledge management : concepts and applications
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An enterprise model for customer-centric
knowledge
management
and
knowledge
-oriented customer relationship
management
Chan, Joseph O.
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 203-222)
.
2012
Persistent link: https://www.econbiz.de/10009312461
Saved in:
2
A comprehensive model for customer
knowledge
management
mechanisms
Sakhaee, Neda
;
Shahbaznezhad, Hamidreza
;
Zanjani, Mehdi …
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 250-263)
.
2012
Persistent link: https://www.econbiz.de/10009312459
Saved in:
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