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~isPartOf:"Customer-centric knowledge management : concepts and applications"
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Knowledge management
11
Wissensmanagement
11
Beziehungsmarketing
9
Relationship marketing
9
USA
3
United States
3
Consumer behaviour
2
Knowledge transfer
2
Konsumentenverhalten
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Bahrain
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Customer satisfaction
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Emerging economies
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16
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16
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16
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English
16
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Adam, Frederic
1
Adelstein, Jennifer
1
Al Hashemi, Suhaila
1
Al Mehairbi, Rawdha Khamis
1
Al-Busaidi, Kamla Ali
1
Baporikar, Neeta
1
Brunet-Thornton, Richard
1
Bureš, Vladimír
1
Cader, Yoosuf
1
Chan, Joseph O.
1
Haji, Zahra
1
Heavin, Ciara
1
Hussain, Abu Baker Ramadan Mohamed
1
Liew, Anthony
1
López-Nicolás, Carolina
1
Marešová, Petra
1
Mjahed, Samiha
1
Molina-Castillo, Francisco-José
1
Moreira, António Carrizo
1
Otčenášková, Tereza
1
Pineda, José Luis
1
Sakhaee, Neda
1
Shahbaznezhad, Hamidreza
1
Suhaimi Mhd Sarif
1
Triki, Abdelfattah
1
Yusof Ismail
1
Zanjani, Mehdi Shami
1
Zapata-Cantu, Laura
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Zimmermann, Ricardo Augusto
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Published in...
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Customer-centric knowledge management : concepts and applications
Journal of Knowledge Management
1,700
Journal of knowledge management
1,667
Journal of information & knowledge management : JIKM
880
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
441
International journal of knowledge management studies : IJKMS
433
Knowledge management research & practice : KMRP ; an official journal of the OR Society
367
Knowledge management research & practice : KMRP
347
Journal of Knowledge Management, Economics and Information Technology
329
Journal of Information & Knowledge Management (JIKM)
324
SpringerLink / Bücher
310
Journal of business research : JBR
269
International journal of technology management : IJTM
192
Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013
159
The Learning Organization
144
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
136
Technological forecasting & social change : an international journal
134
The IUP journal of knowledge management : IJKM
128
Journal of Intellectual Capital
126
Wissensmanagement : das Magazin für Digitalisierung, Vernetzung und Collaboration
125
I-KNOW '08 and I-MEDIA '08 : International Conferences on Knowledge Management and New Media Technology ; conference proceedings ; [Graz, Austria, September 3 - 5, 2008]
122
Research policy : policy, management and economic studies of science, technology and innovation
121
International journal of production research
112
Technology analysis & strategic management
111
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
106
Industrial marketing management : the international journal for industrial and high-tech firms
105
Premier reference source
100
Management Decision
99
Post-Print / HAL
96
International journal of project management : the journal of The International Project Management Association
95
Industrial Management & Data Systems
92
International journal of innovation management
86
Springer eBook Collection
86
Proceedings of I-KNOW '09 : 9th International Conference on Knowledge Management and Knowledge Technologies ; proceedings of I-SEMANTICS '09, 5th International Conference on Semantic Systems, Graz, Austria, September 2 - 4, 2009
83
Technovation : the international journal of technological innovation, entrepreneurship and technology management
83
Decision support systems : DSS ; the international journal
79
Management decision : MD
79
Working paper series / Bradford University School of Management
79
International journal of business information systems : IJBIS
77
International journal of learning and intellectual capital : IJLIC
76
Knowledge management : nurturing culture, innovation and technology ; proceedings of the 2005 International Conference on Knowledge Management, [Charlotte], North Carolina, USA, 27 - 28 Oct. 2005
75
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ECONIS (ZBW)
16
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1
A
knowledge
management
approach to marketing and the advent of customer
knowledge
management
Mjahed, Samiha
;
Triki, Abdelfattah
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 264-284)
.
2012
Persistent link: https://www.econbiz.de/10009312458
Saved in:
2
A comprehensive model for customer
knowledge
management
mechanisms
Sakhaee, Neda
;
Shahbaznezhad, Hamidreza
;
Zanjani, Mehdi …
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 250-263)
.
2012
Persistent link: https://www.econbiz.de/10009312459
Saved in:
3
Integrating customer relationship management, performance management, and
knowledge
management
through balanced scorecard
Liew, Anthony
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 223-249)
.
2012
Persistent link: https://www.econbiz.de/10009312460
Saved in:
4
An enterprise model for customer-centric
knowledge
management
and knowledge-oriented customer relationship management
Chan, Joseph O.
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 203-222)
.
2012
Persistent link: https://www.econbiz.de/10009312461
Saved in:
5
An evaluation of customer-centric benefits associated with
knowledge
management
Marešová, Petra
;
Bureš, Vladimír
;
Brunet-Thornton, …
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 124-145)
.
2012
Persistent link: https://www.econbiz.de/10009312465
Saved in:
6
Effective tools for customer
knowledge
management
Al-Busaidi, Kamla Ali
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 102-123)
.
2012
Persistent link: https://www.econbiz.de/10009312466
Saved in:
7
Consumer centric
knowledge
management
in Zakat institutions as strategic approach to reduce poverty
Hussain, Abu Baker Ramadan Mohamed
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 64-84)
.
2012
Persistent link: https://www.econbiz.de/10009312468
Saved in:
8
The importance of collaboration in
knowledge
management
in public services : creating value for stakeholders
Moreira, António Carrizo
;
Zimmermann, Ricardo Augusto
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 47-63)
.
2012
Persistent link: https://www.econbiz.de/10009312469
Saved in:
9
Perceived risks of customer
knowledge
management
López-Nicolás, Carolina
;
Molina-Castillo, Francisco-José
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 19-31)
.
2012
Persistent link: https://www.econbiz.de/10009312471
Saved in:
10
The relevance of customers as a source of knowledge in IT firms
Zapata-Cantu, Laura
;
Pineda, José Luis
- In:
Customer-centric knowledge management : concepts and …
,
(pp. 86-101)
.
2012
Persistent link: https://www.econbiz.de/10009312467
Saved in:
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