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~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"International journal of public sector management : IJPSM"
~isPartOf:"International public management journal"
~isPartOf:"Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung"
~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
~subject:"Service quality"
~subject:"Öffentlicher Dienst"
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Search: subject:"Öffentliche Dienstleistung"
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Service quality
Öffentlicher Dienst
Public services
164
Öffentliche Dienstleistung
164
Motivation
27
Public sector
24
Öffentlicher Sektor
24
USA
20
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Alonso, José M.
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1
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1
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1
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1
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1
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1
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1
Koivuniemi, Jouni
1
Laasonen, Kaisu
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Le, Canh Quang
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Ratto, Marisa
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1
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Discussion paper / Centre for Economic Policy Research
International journal of public sector management : IJPSM
International public management journal
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
Working paper / National Bureau of Economic Research, Inc.
Public management review
40
Public personnel management
18
World Bank E-Library Archive
13
Public performance & management review
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Discussion paper series / IZA
5
International journal of quality & reliability management
5
Journal of nonprofit & public sector marketing
5
Administrative Sciences : open access journal
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CESifo working papers
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Cogent business & management
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Discussion paper / Tinbergen Institute
4
International review on public and non-profit marketing
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NBER working paper series
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Policy research working paper : WPS
4
European journal of industrial relations
3
IFN working paper
3
International journal of productivity and quality management : IJPQM
3
International journal of public sector performance management : IJPSPM
3
International journal of services and operations management
3
International journal of services technology and management
3
Journal of service management
3
Other Education Study
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United Nations publication
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African journal of science, technology, innovation and development : AJSTID
2
Amfiteatru economic : an economic and business research periodical
2
Baltic Journal of Economic Studies
2
Benchmarking : an international journal ; BIJ
2
Connecting knowledge and performance in public services : from knowing to doing
2
Demographie als Herausforderung für den öffentlichen Sektor
2
Financial theory and practice
2
IZA Discussion Paper
2
Information technology and management
2
International journal of economic perspectives : IJEP
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of management and marketing research : IJMMR
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ECONIS (ZBW)
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1
Citizens blame agencies and spread negative word-of-mouth after experiencing a public service failure? : results from an online experiment
Caillier, James Gerard
- In:
International public management journal
26
(
2023
)
5
,
pp. 708-727
Persistent link: https://www.econbiz.de/10014419222
Saved in:
2
When service calls : public service motivation and calling as complementary concepts for public service
Vogel, Morgan D.
- In:
International public management journal
25
(
2022
)
4
,
pp. 620-638
Persistent link: https://www.econbiz.de/10013370406
Saved in:
3
The diverse effects of private competitors on public service performance : evidence from New Jersey's school system
Shon, Jongmin
;
Jilke, Sebastian
- In:
International public management journal
25
(
2022
)
5
,
pp. 722-740
Persistent link: https://www.econbiz.de/10013370453
Saved in:
4
How impressions of public employees' warmth and competence influence trust in government
Hansen, Frederik Godt
- In:
International public management journal
25
(
2022
)
6
,
pp. 939-961
Persistent link: https://www.econbiz.de/10013491017
Saved in:
5
A cross-cultural basis for public service? : public service motivation measurement invariance in an original survey of 23,000 public servants in ten countries and four world region...
Sass Mikkelsen, Kim
;
Schuster, Christian
; …
- In:
International public management journal
24
(
2021
)
6
,
pp. 739-761
Persistent link: https://www.econbiz.de/10012804257
Saved in:
6
Is local public sector rent extraction higher in progressive cities or high amenity cities?
Kahn, Matthew E.
-
2017
Persistent link: https://www.econbiz.de/10011627916
Saved in:
7
How is public service motivation affected by regulatory policy changes?
Jensen, Ulrich Thy
;
Kjeldsen, Anne Mette
;
Fischer …
- In:
International public management journal
23
(
2020
)
4
,
pp. 465-495
Persistent link: https://www.econbiz.de/10012270736
Saved in:
8
Reforming fire and rescue services : a comparative study of Estonia and Georgia
Puolokainen, Tarmo
- In:
International journal of public sector management : IJPSM
30
(
2017
)
3
,
pp. 227-240
Persistent link: https://www.econbiz.de/10011703628
Saved in:
9
Quality of leadership and public service motivation : a social exchange perspective on employee engagement
Ugaddan, Reginald G.
;
Park, Sung Min
- In:
International journal of public sector management : IJPSM
30
(
2017
)
3
,
pp. 270-285
Persistent link: https://www.econbiz.de/10011703633
Saved in:
10
Local governance, corruption, and public service quality : evidence from a national survey in Vietnam
Nguyen, Thang V.
;
Bach, Thang N.
;
Le, Thanh Q.
;
Le, …
- In:
International journal of public sector management : IJPSM
30
(
2017
)
2
,
pp. 137-153
Persistent link: https://www.econbiz.de/10011673217
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