//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Discussion paper series / IZA"
~isPartOf:"Entrepreneurship development in India"
~isPartOf:"Organizing and managing in the era of globalization"
~subject:"International business"
~subject:"Workforce"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Call Center"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
International business
Workforce
Call centre
8
Callcenter
8
Arbeitsproduktivität
3
India
3
Indien
3
Labour productivity
3
Arbeitskräfte
2
Deutschland
2
Germany
2
Internationale Geschäftsbeziehungen
2
Netherlands
2
Niederlande
2
Outsourcing
2
Social relations
2
Soziale Beziehungen
2
2007-2010
1
Arbeitsgruppe
1
Arbeitszeit
1
Auslandsverlagerung
1
Betriebsklima
1
Bias
1
Clientelism
1
Consumer behaviour
1
Customer satisfaction
1
Employee appraisal
1
Entrepreneurship
1
Entrepreneurship approach
1
Feldforschung
1
Field research
1
Financial services
1
Finanzdienstleistung
1
Gerechtigkeit
1
Globalisierung
1
Globalization
1
Großbritannien
1
High technology
1
Hochtechnologie
1
Impact assessment
1
more ...
less ...
Online availability
All
Free
1
Type of publication
All
Article
2
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz im Buch
2
Book section
2
Arbeitspapier
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
Language
All
English
3
Author
All
Heinz, Matthias
1
Jeworrek, Sabrina
1
Mertins, Vanessa
1
Murphy, Jonathan
1
Rohit, Trivedi
1
Schumacher, Heiner
1
Sutter, Matthias
1
more ...
less ...
Published in...
All
Discussion paper series / IZA
Entrepreneurship development in India
Organizing and managing in the era of globalization
Industrial relations journal
3
Internationale Wirtschaftspartner
2
Journal of vocational behavior
2
Managing service quality : MSQ ; an international journal
2
American economic journal : a journal of the American Economic Association
1
Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
1
British journal of industrial relations : BJIR ; an international journal of employment relations
1
CESifo Working Paper Series
1
CESifo working papers
1
Discussion paper / Centre for Economic Policy Research
1
Employee voice at work
1
Examining job satisfaction : causes, outcomes, and comparative differences
1
Gabler
1
Global journal of business management : GJBM
1
Human relations
1
IWH-Diskussionspapiere
1
Information systems research : ISR
1
International employment relations review
1
International journal of Indian culture and business management
1
International journal of contemporary hospitality management
1
International journal of human resources development and management : IJHRDM
1
International journal of services technology and management : IJSTM
1
Living the information society in Asia
1
MPI Collective Goods Preprint
1
Omega : the international journal of management science
1
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
1
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
1
Preprints of the Max Planck Institute for Research on Collective Goods
1
SA journal of human resource management : SAJHRM
1
SpringerLink / Bücher
1
The changing face of people management in India
1
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Measuring indirect effects of unfair employer behavior on worker productivity : a field experiment
Heinz, Matthias
;
Jeworrek, Sabrina
;
Mertins, Vanessa
; …
-
2017
We present a field experiment in which we set up a
call-center
to study how the productivity of workers is affected if …
Persistent link: https://www.econbiz.de/10011758792
Saved in:
2
Indian
call
center
workers : pioneers of a global middle class
Murphy, Jonathan
- In:
Organizing and managing in the era of globalization
,
(pp. 304-325)
.
2010
Persistent link: https://www.econbiz.de/10003952935
Saved in:
3
Prospectus and problems for Indian BPO entrepreneurs
Rohit, Trivedi
- In:
Entrepreneurship development in India
,
(pp. 241-248)
.
2007
Persistent link: https://www.econbiz.de/10003594625
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->