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~isPartOf:"Discussion paper series / IZA"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"NBER working paper series"
~person:"Lee, Voon-Hsien"
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Lee, Voon-Hsien
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Discussion paper series / IZA
International journal of services, economics and management
NBER working paper series
Managing service quality : MSQ ; an international journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon
;
Arumugam, Veeri
;
Lee, Voon-Hsien
;
Wooi, …
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009675237
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2
The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia
Ang, Yueh-Sin
;
Lee, Voon-Hsien
;
Tan, Boon-In
;
Chong, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10008908355
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