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~isPartOf:"Discussion paper series / Philippine Institute for Development Studies"
~isPartOf:"Health economics"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~isPartOf:"Operations research"
~isPartOf:"Technological forecasting & social change : an international journal"
~isPartOf:"The American economic review"
~isPartOf:"Total quality management & business excellence"
~person:"Gruber, Jonathan"
~person:"Liu, Nan"
~person:"Mettler, Tobias"
~source:"econis"
~subject:"Entwicklungsländer"
~subject:"Gesundheitsversorgung"
~subject:"Hospital"
~subject:"Prozessmanagement"
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Entwicklungsländer
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8
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8
Krankenhaus
7
Health care
5
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appointment scheduling
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healthcare management
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Gruber, Jonathan
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4
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Discussion paper series / Philippine Institute for Development Studies
Health economics
Management science : journal of the Institute for Operations Research and the Management Sciences
Operations research
Technological forecasting & social change : an international journal
The American economic review
Total quality management & business excellence
NBER working paper series
3
NBER reporter online
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Working paper / National Bureau of Economic Research, Inc.
2
Health care management review : HCM review
1
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Service science and logistics informatics : innovative perspectives
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1
Managing appointment-based services in the presence of walk-in customers
Shan, Wang
;
Liu, Nan
;
Wan, Guohua
- In:
Management science : journal of the Institute for …
66
(
2020
)
2
,
pp. 667-686
Persistent link: https://www.econbiz.de/10012213219
Saved in:
2
Appointment scheduling under time-dependent patient no-show behavior
Kong, Qingxia
;
Li, Shan
;
Liu, Nan
;
Teo, Chung-Piaw
; …
- In:
Management science : journal of the Institute for …
66
(
2020
)
8
,
pp. 3480-3500
Persistent link: https://www.econbiz.de/10012289155
Saved in:
3
When waiting to see a doctor is less irritating : understanding patient preferences and choice behavior in appointment scheduling
Liu, Nan
;
Finkelstein, Stacey R.
;
Kruk, Margaret E.
; …
- In:
Management science : journal of the Institute for …
64
(
2018
)
5
,
pp. 1975-1996
Persistent link: https://www.econbiz.de/10011873915
Saved in:
4
Evolutionary paths and influencing factors towards digital maturity : an analysis of the status quo in Swiss hospitals
Mettler, Tobias
;
Pinto, Roberto
- In:
Technological forecasting & social change : an …
133
(
2018
),
pp. 104-117
Persistent link: https://www.econbiz.de/10011960671
Saved in:
5
Healthcare quality innovation and performance through process orientation : evidence from general hospitals in Switzerland
Cleven, Anne
;
Mettler, Tobias
;
Rohner, Peter
;
Winter, Robert
- In:
Technological forecasting & social change : an …
113
(
2016
)
2
,
pp. 386-395
Persistent link: https://www.econbiz.de/10011613106
Saved in:
6
Appointment scheduling under patient preference and no-show behavior
Feldman, Jacob
;
Liu, Nan
;
Topaloğlu, Hüseyin
;
Ziya, Serhan
- In:
Operations research
62
(
2014
)
4
,
pp. 794-811
Persistent link: https://www.econbiz.de/10010403147
Saved in:
7
Patient cost sharing in low income populations
Chandra, Amitabh
;
Gruber, Jonathan
;
McKnight, Robin
- In:
The American economic review
100
(
2010
)
2
,
pp. 303-308
Persistent link: https://www.econbiz.de/10008748299
Saved in:
8
Patient cost-sharing and hospitalization offsets in the elderly
Chandra, Amitabh
;
Gruber, Jonathan
;
McKnight, Robin
- In:
The American economic review
100
(
2010
)
1
,
pp. 193-213
Persistent link: https://www.econbiz.de/10008729186
Saved in:
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