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~isPartOf:"ERIM report series research in management"
~isPartOf:"Journal of business research : JBR"
~person:"Mittal, Vikas"
~person:"Shahin, Arash"
~person:"Verhoef, Peter C."
~subject:"Customer satisfaction"
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Customer satisfaction
Kundenzufriedenheit
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Mittal, Vikas
Shahin, Arash
Verhoef, Peter C.
Chebat, Jean-Charles
6
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5
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4
Gallan, Andrew S.
4
Gustafsson, Anders
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Martin, Drew
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ERIM report series research in management
Journal of business research : JBR
International journal of productivity and quality management : IJPQM
7
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5
Journal of marketing
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Journal of retailing
3
The TQM journal : the international review of organizational improvement
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International journal of quality & reliability management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Handbook of marketing strategy
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Interfaces : the INFORMS journal on the practice of operations research
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International journal of Islamic and Middle Eastern finance and management
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MSI Fast Forward Series, Marketing Science Institute, Cambridge, MA
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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The moderating role of shopping trip type in store satisfaction formation
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of business research : JBR
78
(
2017
),
pp. 133-142
Persistent link: https://www.econbiz.de/10011736263
Saved in:
2
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
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