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~isPartOf:"ERIM report series research in management"
~subject:"Dienstleistungsqualität"
~subject:"Netherlands"
~type:"book"
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Visualizing attitudes towards service levels
Lam, Kar Yin
;
Velden, Michel van de
;
Franses, Philip Hans
-
2011
Persistent link: https://www.econbiz.de/10009356725
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