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EURO journal on computational optimization
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Optimal selection of contracts and work shifts in multi-skill call centers
Cordone, Roberto
;
Hosteins, Pierre
;
Righini, Giovanni
; …
- In:
EURO journal on computational optimization
2
(
2014
)
4
,
pp. 247-277
Persistent link: https://www.econbiz.de/10010500921
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