Fagundes, Marcus Vinicius Carvalho; Teles, Eduardo Oliveira - In: European research on management and business economics 26 (2020) 2, pp. 63-70
support systems for SCRM, evaluate the main areas of current research, and provide insights for future research in this field …, classify, and analyze decision-making models and support systems for SCRM, providing an agenda for future research. Through … bibliometric networks of articles published in the Scopus database, we analyze the most influential decision-making models and …