Lüders, Marika (ed.); Andreassen, Tor W. (ed.); … - 2017
through business model innovation -- 8. Designing experience-centric business models: How do they look like and how do they … influence trust? / Tina Saebi, Herbjørn Nysveen, Mohammad T. Hossain and Annita Fjuk -- 9. Business model innovation in the … Sustainable Business Models / Sveinung Jørgensen and Lars Jacob Tynes Pedersen -- Part IV Service design -- 11. Service design …