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~isPartOf:"Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation"
~isPartOf:"International journal of business and economics"
~isPartOf:"Journal of retailing"
~person:"Anderson, Katrina"
~subject:"Beschwerdemanagement"
~subject:"Kundenzufriedenheit"
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
International journal of business and economics
Journal of retailing
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To create or not create : when the customer's paid request is ignored
Anderson, Katrina
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 227-231
Persistent link: https://www.econbiz.de/10011971509
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