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~isPartOf:"Electronic government : EG; an international journal"
~isPartOf:"ISO 9001, ISO 14001, and new management standards"
~isPartOf:"International journal of manufacturing technology and management"
~isPartOf:"Managing consumer services : factory or theater?"
~subject:"Dienstleistungsmanagement"
~type_genre:"Case study"
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Electronic government : EG; an international journal
ISO 9001, ISO 14001, and new management standards
International journal of manufacturing technology and management
Managing consumer services : factory or theater?
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ECONIS (ZBW)
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Factory or theatre? : towards the convergence
Baglieri, Enzo
;
Karmarkar, Uday
- In:
Managing consumer services : factory or theater?
,
(pp. 233-271)
.
2014
Persistent link: https://www.econbiz.de/10010478135
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