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~isPartOf:"Europäische Hochschulschriften / 5"
~subject:"Dienstleistungssektor"
~subject:"Leistungsbündel"
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Dienstleistungssektor
Leistungsbündel
Customer service
14
Kundenservice
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Theorie
10
Theory
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Deutschland
7
Germany
7
Beziehungsmarketing
4
Marketingmanagement
4
Relationship marketing
4
Servicepolitik
4
Competitive strategy
3
Wettbewerbsstrategie
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Bundling strategy
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Dienstleistungsmarketing
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Electronics industry
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Elektronikindustrie
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Kommunikation
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Services marketing
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Balanced Scorecard
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Callcenter
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Buse, Christian
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Walter, Sylvia
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Europäische Hochschulschriften / 5
The journal of services marketing
21
Journal of business research : JBR
12
Journal of retailing and consumer services
12
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
9
Journal of service management
9
Journal of service research
9
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
8
The service industries journal
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International journal of hospitality management
7
Journal of service research : JSR
6
Journal of the Academy of Marketing Science
5
SpringerLink / Bücher
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International journal of contemporary hospitality management
4
International journal of production research
4
European journal of operational research : EJOR
3
Kundenbeziehungen im Dienstleistungsbereich
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Psychology & marketing
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Australasian marketing journal
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Business process management journal
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California management review
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Cogent business & management
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European journal of marketing
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European journal of marketing : EJM
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Gabler Edition Wissenschaft
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of production economics
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International journal of quality and service sciences
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International journal of services and operations management
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International journal of services and standards
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International journal of services, economics and management
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Journal of air transport management
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Journal of service theory and practice
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Journal of service theory and practice : JSTP
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Managing service quality : MSQ ; an international journal
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Operations management : a strategic approach
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Operations research
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Ross School of Business working paper series
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ECONIS (ZBW)
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Herstellerleasing : eine strategische Analyse in wettbewerbsintensiven Märkten
Walter, Sylvia
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2006
Persistent link: https://www.econbiz.de/10003320454
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Optimierung des Leistungsprogramms durch die Anwendung von Portfolio-Konzepten : ein Ansatz zur Reduktion des Dienstleistungswildwuchses im deutschen Maschinenbau
Buse, Christian
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2005
Persistent link: https://www.econbiz.de/10002493698
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