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~isPartOf:"European journal of industrial engineering : EJIE"
~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Total quality management & business excellence"
~person:"Tortorella, Guilherme Luz"
~subject:"Quality management"
~subject:"service quality"
~type:"article"
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Tortorella, Guilherme Luz
Antony, Jiju
20
Cudney, Elizabeth A.
14
Sampaio, Paulo
6
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European journal of industrial engineering : EJIE
Global business and organizational excellence : a review of research & best practices
Total quality management & business excellence
International journal of production research
2
International journal of production economics
1
Quality management journal : QMJ
1
Supply chain management : an international journal
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Critical factors for sustaining lean manufacturing in the long-term : a multi-method study
Lopes, Natalia Roberta
;
Godinho Filho, Moacir
;
Ganga, …
- In:
European journal of industrial engineering : EJIE
17
(
2023
)
1
,
pp. 60-89
Persistent link: https://www.econbiz.de/10014230354
Saved in:
2
The application of operational excellence methodologies in logistics : a systematic review and directions for future research
Yaifa Trakulsunti
;
Antony, Jiju
;
Jayaraman, Raja
; …
- In:
Total quality management & business excellence
34
(
2023
)
5
,
pp. 538-557
Persistent link: https://www.econbiz.de/10013550196
Saved in:
3
Influence of team members' characteristics on the sustainability of continuous improvement initiatives
Tortorella, Guilherme Luz
;
Fogliatto, Flavio Sanson
; …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 852-868
Persistent link: https://www.econbiz.de/10012513930
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