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~isPartOf:"European journal of industrial engineering : EJIE"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Dienstleistungsqualität"
~subject:"Notaufnahme"
~subject:"Wahrscheinlichkeitsrechnung"
~subject:"healthcare"
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Dienstleistungsqualität
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Queueing theory
132
Warteschlangentheorie
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queues
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Tezcan, Tolga
3
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European journal of industrial engineering : EJIE
Management science : journal of the Institute for Operations Research and the Management Sciences
Operations research
11
Operations research letters
11
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9
European journal of operational research : EJOR
8
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7
INFORMS journal on computing : JOC
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Computational methods and applications in queueing theory
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1
Robust multiclass queuing theory for wait time estimation in resource allocation systems
Bandi, Chaithanya
;
Trichakis, Nikolaos
;
Vayanos, Phebe
- In:
Management science : journal of the Institute for …
65
(
2019
)
1
,
pp. 152-187
Persistent link: https://www.econbiz.de/10011991392
Saved in:
2
Search among queues under quality differentiation
Yang, Luyi
;
Debo, Laurens G.
;
Gupta, Varun
- In:
Management science : journal of the Institute for …
65
(
2019
)
8
,
pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Saved in:
3
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
4
Data-driven patient scheduling in emergency departments : a hybrid robust-stochastic approach
He, Shuangchi
;
Sim, Melvyn
;
Zhang, Meilin
- In:
Management science : journal of the Institute for …
65
(
2019
)
9
,
pp. 4123-4140
Persistent link: https://www.econbiz.de/10012118545
Saved in:
5
Discretionary task ordering : queue management in radiological services
Ibanez, Maria R.
;
Clark, Jonathan R.
;
Huckman, Robert S.
; …
- In:
Management science : journal of the Institute for …
64
(
2018
)
9
,
pp. 4389-4407
Persistent link: https://www.econbiz.de/10011921530
Saved in:
6
The impact of delays on service times in the intensive care unit
Chan, Carri W.
;
Farias, Vivek F.
;
Escobar, Gabriel J.
- In:
Management science : journal of the Institute for …
63
(
2017
)
7
,
pp. 2049-2072
Persistent link: https://www.econbiz.de/10011729319
Saved in:
7
Queueing models of case managers
Campello, Fernanda
;
Ingólfsson, Ármann
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
63
(
2017
)
3
,
pp. 882-900
Persistent link: https://www.econbiz.de/10011656411
Saved in:
8
Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Afèche, Philipp
;
Pavlin, J. Michael
- In:
Management science : journal of the Institute for …
62
(
2016
)
8
,
pp. 2412-2436
Persistent link: https://www.econbiz.de/10011539548
Saved in:
9
The diseconomies of queue pooling : an empirical investigation of emergency department length of stay
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
- In:
Management science : journal of the Institute for …
61
(
2015
)
12
,
pp. 3032-3053
Persistent link: https://www.econbiz.de/10011413515
Saved in:
10
Waiting patiently : an empirical study of queue abandonment in an emergency department
Batt, Robert J.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 39-59
Persistent link: https://www.econbiz.de/10010496085
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