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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~person:"Wang, Edward Shih-tse"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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European journal of marketing : EJM
Journal of hospitality marketing & management
Journal of marketing management : MM
The service industries journal
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Displayed emotions to patronage intention : consumer response to contact personnel performance
Wang, Edward Shih-tse
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 317-329
Persistent link: https://www.econbiz.de/10003870604
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