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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~person:"Golik Klanac, Nataša"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
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European journal of marketing : EJM
Service business
The TQM journal : the international review of organizational improvement
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Types of linkages between service characteristics and customer consequences
Golik Klanac, Nataša
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 313-330
Persistent link: https://www.econbiz.de/10009535031
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