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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~person:"Kamalanon, Piyanoot"
~person:"Le Nguyen Hau"
~subject:"Reisevermittler"
~subject:"Value creation"
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Reisevermittler
Value creation
Beziehungsmarketing
3
Customer value
3
Kundenwert
3
Relationship marketing
3
Betriebliche Wertschöpfung
2
Customer integration
2
Customer satisfaction
2
Kundenintegration
2
Kundenzufriedenheit
2
Brand management
1
Company platform
1
Customer co-created value
1
Customer engagement
1
Customer participation
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
E-commerce
1
Effort
1
Electronic Commerce
1
Energy
1
Internet marketing
1
Markenführung
1
Online retailing
1
Online travel agency
1
Online-Handel
1
Online-Marketing
1
Participation
1
Political instability
1
Service experience
1
Service industry
1
Service quality
1
Social Web
1
Social influence
1
Social media
1
Social web
1
Transformative service
1
Travel agency
1
Viet Nam
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Kamalanon, Piyanoot
Le Nguyen Hau
Anker, Thomas Boysen
1
Bouchet, Patrick
1
Chen, Ja-Shen
1
Cova, Bernard
1
Grönroos, Christian
1
Hong, Soon Goo
1
Ishizuka, Chikako
1
Janupiboon, Thanyamai P.
1
Kishi, Yasuyuki
1
Kuo-Che, Tseng
1
Lebrun, Anne-Marie
1
Lorgnier, Nicolas
1
López Sánchez, José Ángel
1
Mai Thi My‑Quyen
1
Moutinho, Luiz
1
Pace, Stefano
1
Palma, Freida C.
1
Pham Ngoc Thuy
1
Santos Vijande, María Leticia
1
Skålén, Per
1
Sparks, Leigh
1
Su, Che-Jen
1
Trespalacios Gutiérrez, Juan Antonio
1
Trimi, Silvana
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Wang, Jun-Ren
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Yang, Jin-Hsing
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European journal of marketing : EJM
Service business
The journal of services marketing
1
The service industries journal
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ECONIS (ZBW)
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Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
2
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
3
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
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