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~isPartOf:"European journal of marketing : EJM"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"Salespeople"
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Beziehungsmarketing
Customer satisfaction
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Verkaufsverhalten
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Consumer behaviour
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Dienstleistungsmarketing
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Großbritannien
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Harris, Lloyd C.
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European journal of marketing : EJM
Journal of marketing theory and practice
9
SpringerLink / Bücher
5
Journal of marketing theory and practice : JMTP
4
Psychology & marketing
4
Handel und Internationales Marketing / Retailing and International Marketing
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Journal of retailing and consumer services
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Springer-Gabler Research
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The journal of personal selling & sales management : JPSSM
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The journal of product innovation management : an international publication of the Product Development & Management Association
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Academy of Management journal : AMJ
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Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung
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Betriebswirtschaftliche Diskussionsbeiträge
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CESifo Working Paper Series
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Die Praxis des Verkaufs : Vertriebssteuerung, Pre-Sales, Sales, Key-Account-Management
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Forum Marketing
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Frontiers of business research in China : selected publications from Chinese universities
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Führung von Vertriebsorganisationen : Strategie - Koordination - Umsetzung
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Gabler Research / Schriftenreihe des Instituts für Marktorientierte Unternehmensführung, Universität Mannheim
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Handel und Internationales Marketing Retailing and International Marketing
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International journal of hospitality management
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International journal of selection and assessment
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Journal of customer behaviour
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of retailing
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Journal of targeting, measurement and analysis for marketing
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Marketing : ZFP ; journal of research and management
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Marketing Weiterdenken : Zukunftspfade für eine marktorientierte Unternehmensführung : Herrn Prof. Dr. Dr. h.c. mult. Heribert Meffert zum 80. Geburtstag
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Service employees and customer phone rage : an empirical analysis
Harris, Lloyd C.
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 463-484
Persistent link: https://www.econbiz.de/10009733023
Saved in:
2
The role of the sales employee in securing customer satisfaction
Evanschitzky, Heiner
;
Sharma, Arun
;
Prykop, Catja
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 489-508
Persistent link: https://www.econbiz.de/10009535669
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