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~isPartOf:"European journal of marketing : EJM"
~type_genre:"Aufsatz im Buch"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Dissertation u.a. Prüfungsschriften"
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Sales behaviour
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Customer satisfaction
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Evanschitzky, Heiner
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European journal of marketing : EJM
Journal of marketing theory and practice
12
Journal of marketing theory and practice : JMTP
7
Psychology & marketing
6
Academy of Management journal : AMJ
3
The journal of product innovation management : an international publication of the Product Development & Management Association
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Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
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Harvard-Business-Manager : das Wissen der Besten
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International journal of selection and assessment
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Journal of business research : JBR
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Journal of retailing and consumer services
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Marketing letters : a journal of research in marketing
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Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
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The journal of personal selling & sales management : JPSSM
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
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American economic journal : a journal of the American Economic Association
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American economic review
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Brand the Future : systematische Markenentwicklung im B2B
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British journal of management : BJM
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Die Praxis des Verkaufs : Vertriebssteuerung, Pre-Sales, Sales, Key-Account-Management
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Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
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Facetten des Konsumenten- und Käuferverhaltens in Theorie und Praxis
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Frontiers of business research in China : selected publications from Chinese universities
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Führung von Vertriebsorganisationen : Strategie - Koordination - Umsetzung
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Harvard business review : HBR
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Herausforderungen der internationalen marktorientierten Unternehmensführung : Festschrift für Reinhard Hünerberg
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Human performance
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Information systems and technology for organizational agility, intelligence, and resilience
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International journal of hospitality management
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International journal of management practice : IJMP
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International studies of management and organization
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Journal of Islamic marketing : JIMA
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Journal of customer behaviour
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Journal of diversity management
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Journal of economic theory
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Journal of managerial issues : JMI
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Service employees and customer phone rage : an empirical analysis
Harris, Lloyd C.
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 463-484
Persistent link: https://www.econbiz.de/10009733023
Saved in:
2
The role of the sales employee in securing customer satisfaction
Evanschitzky, Heiner
;
Sharma, Arun
;
Prykop, Catja
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 489-508
Persistent link: https://www.econbiz.de/10009535669
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