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Defective co-creation : developing a typology of consumer dysfunction in professional services
Greer, Dominique A.
- In:
European journal of marketing : EJM
49
(
2015
)
1/2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10010519468
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Unpacking the perceived opportunity to misbehave : the influence of spatio-temporal and social dimensions on consumer misbehavior
Daunt, Kate L.
;
Greer, Dominique A.
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1505-1526
Persistent link: https://www.econbiz.de/10011409443
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