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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"The journal of services marketing"
~subject:"KMU"
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KMU
Dienstleistungssektor
117
Service industry
117
Dienstleistungsqualität
51
Service quality
51
Beziehungsmarketing
33
Relationship marketing
33
Consumer behaviour
29
Customer satisfaction
29
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29
Kundenzufriedenheit
29
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28
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27
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22
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21
Innovation
11
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10
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10
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Dienstleistungsmarketing
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Innovationsmanagement
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Services marketing
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Dienstleistungsberufe
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Bianchi, Constanza
1
Chong, Alain Yee Loong
1
Giang Hoang
1
Gottfridsson, Patrik
1
Horan, Gillian
1
Lin, Binshan
1
Luu Trong Tuan
1
O'Dwyer, Michele
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Ooi, Keng-boon
1
Tan, Boon-in
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Thuy Thu Nguyen
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1
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European journal of operational research : EJOR
The journal of services marketing
The service industries journal
15
Journal of business research : JBR
6
Small business economics : an entrepreneurship journal
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
Service business
4
Contributions to Economics
3
International journal of quality & reliability management
3
Journal of international entrepreneurship
3
Journal of small business and enterprise development
3
Management revue : socio-economic studies
3
Managing service quality : MSQ ; an international journal
3
The international journal of human resource management
3
Administrative Sciences : open access journal
2
Arbeitspapier / Universität Leipzig, Wirtschaftswissenschaftliche Fakultät, Institut für Öffentliche Finanzen und Public Management, Finanzwissenschaft
2
Arbeitspapiere Unternehmen und Region / R
2
DIW weekly report : economy, politics, science : a policy bulletin from the German Institute for Economic Research
2
Innovation und Wettbewerb in der Dienstleistungsgesellschaft - Aufbruch in das neue Jahrtausend : X. Betriebswirtschaftliche Tage zu Schwerin 2000 ; 19. und 20. Oktober 2000 Crowne Plaza Hotel Schwerin
2
Innovation: organization & management : IOM
2
International journal of entrepreneurial behaviour & research
2
International journal of services, economics and management
2
International small business journal : researching entrepreneurship
2
Journal of enterprising culture
2
Journal of service theory and practice
2
Journal of service theory and practice : JSTP
2
Management decision : MD
2
Piccola impresa : rivista internazionale di studi e ricerche
2
Small business economics : an international journal
2
SpringerLink / Bücher
2
The TQM journal : the international review of organizational improvement
2
The international journal of business science & applied management : IJBSAM
2
The journal of business & industrial marketing
2
"Biznes-Tezaurus": analitičeskie spravočniki dlja rossijskogo biznesa
1
... Congrès de l'Association Française de Science Economique
1
African journal of economic and management studies
1
Amfiteatru economic : an economic and business research periodical
1
Applied economics
1
Arbeitspapier Regionalforschung
1
Arbeitspapiere der Juniorprofessur für Dienstleistungsmanagement
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Argumenta oeconomica
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ECONIS (ZBW)
5
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1
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
2
Viewpoint: a transformative view for small service firms in the new Latin American service marketplace
Bianchi, Constanza
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 482-488
Persistent link: https://www.econbiz.de/10013407544
Saved in:
3
Different actors' roles in small companies service innovation
Gottfridsson, Patrik
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 547-557
Persistent link: https://www.econbiz.de/10010434581
Saved in:
4
Exploring management perspectives of branding in service SMEs
Horan, Gillian
;
O'Dwyer, Michele
;
Tiernan, Siobhan
- In:
The journal of services marketing
25
(
2011
)
2
,
pp. 114-121
Persistent link: https://www.econbiz.de/10009230980
Saved in:
5
Are TQM practices supporting customer satisfaction and service quality?
Ooi, Keng-boon
;
Lin, Binshan
;
Tan, Boon-in
;
Chong, …
- In:
The journal of services marketing
25
(
2011
)
6
,
pp. 410-419
Persistent link: https://www.econbiz.de/10009390054
Saved in:
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