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~isPartOf:"European research studies"
~subject:"Krankenhaus"
~subject:"Qualitätsmanagement"
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Krankenhaus
Qualitätsmanagement
Dienstleistungsqualität
44
Service quality
44
Quality management
13
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
9
Konsumentenverhalten
9
Beziehungsmarketing
7
Product quality
7
Produktqualität
7
Relationship marketing
7
Higher education institution
5
Hochschule
5
Bank
4
COVID-19
4
Coronavirus
4
Financial audit
4
Hospital
4
Wirtschaftsprüfung
4
Bankgeschäft
3
Banking services
3
Bewertung
3
Bildungswesen
3
Confidence
3
Corporate reputation
3
Customer service
3
Educational system
3
Evaluation
3
Firmenimage
3
Gesundheitswesen
3
Health care system
3
Hotel industry
3
Hotellerie
3
Kundenservice
3
Poland
3
Polen
3
Quality
3
Vertrauen
3
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15
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15
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15
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15
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English
15
Author
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Barcik, Agnieszka
1
Bondarenko, N. G.
1
Butko, S. S.
1
Charłampowicz, Jędrzej
1
Ciekanowski, Zbigniew
1
Comite, Ubaldo
1
Czabak-Górska, Izabela D.
1
Dziwiński, Piotr
1
Egorova, L. I.
1
Hasibuan, Beby Kendida
1
Klemens, Brygida
1
Kovaleva, N. I.
1
Król, Agnieszka
1
Kucińska-Landwójtowicz, Aneta
1
Lebedev, K. A.
1
Ledzianowski, Józef
1
Leontev, M. G.
1
Lorenc, Marcin
1
Lubis, Arlina Nurbaity
1
Lubis, Rodiah Rahmawaty
1
Lumbanraja, Prihatin
1
Lysoivanenko, E. N.
1
Majchrzak, Joanna
1
Makshakova, N. I.
1
Mazurek-Kusiak, Anna
1
Małysiak, Justyna
1
Mochtar, I. L.
1
Nawangsari, L. C.
1
Nikolskaya, E. Y.
1
Novokreshchenova, N. A.
1
Novokreshchenova, O. A.
1
Nowicka, Julia
1
Pankov, Alexander
1
Salim, Agus
1
Sawicki, Bogusław
1
Shebzuhova, T. A.
1
Sutawijaya, A. H.
1
Szostak, Daniel
1
Terehin, S. E.
1
Uspenskaya, M. E.
1
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European research studies
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
105
Health care management review : HCM review
81
International journal of hospitality management
71
The TQM journal : the international review of organizational improvement
71
International journal of productivity and quality management : IJPQM
69
International journal of quality & reliability management
65
Quality management journal : QMJ
63
Total quality management & business excellence
49
Journal of health organization and management
42
Journal of health economics
41
International journal of quality and service sciences
40
Working paper / National Bureau of Economic Research, Inc.
36
NBER working paper series
35
International journal of contemporary hospitality management
32
NBER Working Paper
32
International journal of services and operations management
30
International journal of production research
29
Health marketing quarterly
26
Journal of hospitality marketing & management
25
The service industries journal
25
Health economics
22
Auditing : a journal of practice & theory
21
Journal of retailing and consumer services
21
Management science : journal of the Institute for Operations Research and the Management Sciences
21
Beiträge zur Hochschulpolitik
20
Benchmarking : an international journal ; BIJ
19
Journal of business research : JBR
19
Cogent business & management
18
European journal of operational research : EJOR
18
International journal of pharmaceutical and healthcare marketing : IJPHM
18
Manufacturing & service operations management : M & SOM
18
Service business
17
Tourism management : research, policies, practice
17
International journal of production economics
16
Managing service quality : MSQ ; an international journal
16
The European journal of health economics : HEPAC ; health economics in prevention and care
16
Amfiteatru economic : an economic and business research periodical
15
Health care management science
15
International journal of services, economics and management
15
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ECONIS (ZBW)
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1
Management of
service
quality
of the maritime container terminal in the post-COVID-19 era
Charłampowicz, Jędrzej
- In:
European research studies
25
(
2022
)
3
,
pp. 22-29
Persistent link: https://www.econbiz.de/10013532288
Saved in:
2
Quality determinants of organizational safety
Ciekanowski, Zbigniew
;
Król, Agnieszka
;
Nowicka, Julia
; …
- In:
European research studies
25
(
2022
)
2
,
pp. 333-349
Persistent link: https://www.econbiz.de/10013532017
Saved in:
3
The impact of selected determinants on the perceived competitiveness and quality of processor manufacturers : a case study
Barcik, Agnieszka
;
Dziwiński, Piotr
;
Ledzianowski, Józef
- In:
European research studies
24
(
2021
)
1
,
pp. 954-983
Persistent link: https://www.econbiz.de/10012512636
Saved in:
4
Qualitology : the issue of quality and its assessment
Majchrzak, Joanna
- In:
European research studies
24
(
2021
)
5
,
pp. 288-298
Persistent link: https://www.econbiz.de/10012807052
Saved in:
5
Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel
- In:
European research studies
24
(
2021
)
4B
,
pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
Saved in:
6
A study of
service
quality
, corporate social responsibility, hospital image, and hospital value creation in Medan
Lubis, Arlina Nurbaity
;
Lumbanraja, Prihatin
;
Lubis, …
- In:
European research studies
20
(
2017
)
4B
,
pp. 125-133
Persistent link: https://www.econbiz.de/10012219568
Saved in:
7
Process approach in managing the quality of education
Kucińska-Landwójtowicz, Aneta
;
Czabak-Górska, Izabela D.
- In:
European research studies
23
(
2020
)
6
,
pp. 1149-1159
Persistent link: https://www.econbiz.de/10012510469
Saved in:
8
The gaps in the quality of hotel services in Poland
Mazurek-Kusiak, Anna
;
Sawicki, Bogusław
- In:
European research studies
23
(
2020
)
5
,
pp. 1033-1040
Persistent link: https://www.econbiz.de/10012510888
Saved in:
9
From health care services to healthcare profiling within the COVID-19 emergency : the role of the health quality impact assessment inside the local health unit
Comite, Ubaldo
- In:
European research studies
23
(
2020
)
3
,
pp. 475-507
Persistent link: https://www.econbiz.de/10012286992
Saved in:
10
Innovative quality improvements in hotel services
Nikolskaya, E. Y.
;
Kovaleva, N. I.
;
Uspenskaya, M. E.
; …
- In:
European research studies
21
(
2018
)
2
,
pp. 489-498
Persistent link: https://www.econbiz.de/10012220228
Saved in:
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