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~isPartOf:"Fachhochschule Gelsenkirchen - Institut Arbeit und Technik - Publikationen"
~isPartOf:"Journal of business research : JBR"
~person:"Bone, Sterling"
~person:"Li, Xia"
~subject:"Services"
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Fachhochschule Gelsenkirchen - Institut Arbeit und Technik - Publikationen
Journal of business research : JBR
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Innovation in the sharing economy : a framework and future research agenda
Benoit, Sabine
;
Wang, Yonggui
;
Teng, Lefa
;
Hampson, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 207-216
Persistent link: https://www.econbiz.de/10013325588
Saved in:
2
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
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