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~isPartOf:"Financial theory and practice"
~subject:"Deregulierung"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Deregulierung
Dienstleistungsqualität
Croatia
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Service quality
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Öffentliche Dienstleistung
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Data envelopment analysis
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Article in journal
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Benazić, Alen
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Kaštelan-Mrak, Marija
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Financial theory and practice
Public management review
29
International journal of public sector management : IJPSM
7
International public management journal
6
Public performance & management review
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of quality & reliability management
5
Transfer : European review of labour and research ; quarterly review of the ETUI Research Department
5
International review on public and non-profit marketing
4
Journal of nonprofit & public sector marketing
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Administrative Sciences : open access journal
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Cogent business & management
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International journal of productivity and quality management : IJPQM
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International journal of public sector performance management : IJPSPM
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International journal of services and operations management
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International journal of services technology and management
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Journal of public economics
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Journal of service management
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Socio-economic planning sciences : the international journal of public sector decision-making
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Amfiteatru economic : an economic and business research periodical
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Benchmarking : an international journal ; BIJ
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Information technology and management
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of management and marketing research : IJMMR
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International journal of services, economics and management
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International journal of social economics
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Journal of business research : JBR
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Journal of health organization and management
2
Journal of the Operational Research Society : OR
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L' Industria : rivista di economia e politica industriale : review of industrial economics and policy
2
Measuring business excellence : the journal of organizational performance management
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Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
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Regional science & urban economics
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The TQM journal : the international review of organizational improvement
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The journal of applied business research
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The journal of services marketing
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The service industries journal
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WISO : Wirtschafts- und sozialpolitische Zeitschrift
2
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
2
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
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Measuring efficiency in the Croatian customs service : a data envelopment analysis approach
Benazić, Alen
- In:
Financial theory and practice
36
(
2012
)
2
,
pp. 139-178
Persistent link: https://www.econbiz.de/10010438675
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2
The perceived effects of the Croatian customs services reform : the opinion of forwarders from Istarska county
Kaštelan-Mrak, Marija
;
Benazić, Alen
- In:
Financial theory and practice
33
(
2009
)
1
,
pp. 25-47
Persistent link: https://www.econbiz.de/10009410924
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