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~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Service Design : innovative Services und exzellente Kundenerlebnisse gestalten"
~type_genre:"Case study"
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Gabler Edition Wissenschaft
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism management : research, policies, practice
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
Digital enterprise transformation : a business-driven approach to leveraging Innovative IT
2
Global business and organizational excellence : a review of research & best practices
2
International journal of productivity and quality management : IJPQM
2
International journal of quality and service sciences
2
Journal of travel and tourism marketing
2
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
2
Tourism management perspectives : TMP
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Aachener geographische Arbeiten : AGA
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Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
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Benchmarking : an international journal ; BIJ
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E-retailing challenges and opportunities in the global marketplace
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Employee relations
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Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
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Europäische Hochschulschriften / 5
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Handbook of partial least squares : concepts, methods and applications
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International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
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ECONIS (ZBW)
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Kundenzentriert und gemeinsam kreativ : Service Design bei der WISAG
Egg, Gerrit
;
Speicher, Nadine
- In:
Service Design : innovative Services und exzellente …
,
(pp. 157-168)
.
2017
Persistent link: https://www.econbiz.de/10011735407
Saved in:
2
Innovative Services und Customer Experience rund um den Kühlschmierstoff
Berliat, Roger
- In:
Service Design : innovative Services und exzellente …
,
(pp. 187-201)
.
2017
Persistent link: https://www.econbiz.de/10011735409
Saved in:
3
Relationships among experiential marketing, experiential value, and customer satisfaction
Yuan, Yi-Hua Erin
;
Wu, Chihkang Kenny
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
3
,
pp. 387-410
Persistent link: https://www.econbiz.de/10003747993
Saved in:
4
Kundenorientierte Prozesssteuerung in der Automobilindustrie : die Rolle von Logistik und Logistikcontrolling im Prozess "vom Kunden bis zum Kunden"
Herold, Lothar
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002678213
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