//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Journal of health organization and management"
~isPartOf:"Total quality management & business excellence"
~subject:"Customer satisfaction"
~subject:"Krankenhaus"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"CAQ"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Krankenhaus
Quality management
302
Qualitätsmanagement
302
Dienstleistungsqualität
62
Service quality
62
Lean Management
46
Lean management
46
Firm performance
39
Gesundheitsversorgung
39
Health care
39
Unternehmenserfolg
39
Standardisierung
38
Standardization
38
Gesundheitswesen
36
Health care system
36
Hospital
36
quality management
35
Bibliometrics
33
Bibliometrie
33
Performance measurement
30
Performance-Messung
30
Lean Production
29
Lean production
29
Product quality
28
Produktqualität
28
Kundenzufriedenheit
25
Business process management
23
Industrie
23
Manufacturing industries
23
Prozessmanagement
23
Six Sigma
21
total quality management
21
KMU
18
Organisatorischer Wandel
18
Organizational change
18
SME
18
Quality improvement
17
Einführung
16
Employee suggestion system
16
more ...
less ...
Online availability
All
Undetermined
41
Free
2
Type of publication
All
Article
54
Type of publication (narrower categories)
All
Article in journal
54
Aufsatz in Zeitschrift
54
Case study
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Language
All
English
54
Author
All
Cudney, Elizabeth A.
5
Antony, Jiju
4
Park, Sang-June
3
Yi, Youjae
3
Gauld, Robin
2
Gremyr, Ida
2
Groene, Oliver
2
Lee, Yeong-Ran
2
Marimon, Frederic
2
Materla, Tejaswi
2
Abdallah, Ayman Bahjat
1
Abebe, Birhanu Beshah
1
Acar, Eylem
1
Ahn, Jongchang
1
Al Farsi, Y. M.
1
Al Hajri, A.
1
Al-Balushi, S.
1
Albuquerque, André Philippi Gonzaga de
1
Alkhaldi, Rasha Zuhair
1
Allen, Davina
1
Altuntas, Serkan
1
Amat-Lefort, Natalia
1
Anil, Anu P.
1
Armstrong, Natalie
1
Aveling, Emma-Louise
1
Azad, Mohsen Farzaneh
1
Ballardie, Ruth
1
Bamber, Greg
1
Banerjee, Jay
1
Barchielli, Chiara
1
Barson, Stuart
1
Bartram, Timothy
1
Bastida, Ramon
1
Behdioğlu, Sema
1
Beheshtinia, Mohammad Ali
1
Bellé, Nicola
1
Birch-Jensen, A.
1
Birch-Jensen, Andrea
1
Boaz, Annette
1
Bosko, Tawnya
1
more ...
less ...
Published in...
All
Global business and organizational excellence : a review of research & best practices
Journal of health organization and management
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
69
International journal of productivity and quality management : IJPQM
57
The TQM journal : the international review of organizational improvement
48
Quality management journal : QMJ
34
Health care management review : HCM review
26
International journal of quality & reliability management
23
International journal of services and operations management
20
International journal of six sigma and competitive advantage : IJSSCA
18
International journal of quality and service sciences
15
International journal of contemporary hospitality management
14
International journal of hospitality management
14
The service industries journal
11
Business process management journal
10
Journal of air transport management
10
Journal of retailing and consumer services
10
International journal of production research
9
Managing service quality : MSQ ; an international journal
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services, economics and management
8
Journal of industrial engineering and management : JIEM
8
Amfiteatru economic : an economic and business research periodical
7
International journal of business information systems : IJBIS
7
International journal of services and operations management : IJSOM
7
Journal of hospitality marketing & management
7
Journal of operations management
7
Krankenhausmanagement : Strategien, Konzepte, Methoden
7
Service business
7
The journal of services marketing
7
Benchmarking : an international journal
6
Cogent business & management
6
International journal of production economics
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
Benchmarking : an international journal ; BIJ
5
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
Health care management science
5
International journal of business excellence
5
International journal of services technology and management
5
more ...
less ...
Source
All
ECONIS (ZBW)
54
Showing
41
-
50
of
54
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
41
Continuous quality improvement in a Maltese hospital using logical framework analysis
Buttigieg, Sandra C.
;
Gauci, Dorothy
;
Dey, Prasanta Kumar
- In:
Journal of health organization and management
30
(
2016
)
7
,
pp. 1026-1046
Persistent link: https://www.econbiz.de/10011550695
Saved in:
42
Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting
Bosko, Tawnya
;
Wilson, Kathryn S.
- In:
Journal of health organization and management
30
(
2016
)
7
,
pp. 1063-1080
Persistent link: https://www.econbiz.de/10011550705
Saved in:
43
Patient involvement in quality management : rationale and current status
Groene, Oliver
;
Sunol, Rosa
- In:
Journal of health organization and management
29
(
2015
)
5
,
pp. 556-569
Persistent link: https://www.econbiz.de/10011338286
Saved in:
44
European hospital managers' perceptions of patient-centred care : a qualitative study on implementation and context
Taylor, Angelina
;
Groene, Oliver
- In:
Journal of health organization and management
29
(
2015
)
6
,
pp. 711-728
Persistent link: https://www.econbiz.de/10011449383
Saved in:
45
Evaluation of aviation-based safety team training in a hospital in The Netherlands
Korne, Dirk F. de
;
Wijngaarden, Jeroen D. H. van
;
Dyck, …
- In:
Journal of health organization and management
28
(
2014
)
6
,
pp. 731-753
Persistent link: https://www.econbiz.de/10010436833
Saved in:
46
Running a hospital patient safety campaign : a qualitative study
Ozieranski, Piotr
;
Minion, Joel
;
Willars, Janet
; …
- In:
Journal of health organization and management
28
(
2014
)
4
,
pp. 562-575
Persistent link: https://www.econbiz.de/10010402351
Saved in:
47
Squaring the circle of healthcare supplies
Böhme, Tillmann
;
Williams, Sharon J.
;
Childerhouse, Paul
; …
- In:
Journal of health organization and management
28
(
2014
)
2
,
pp. 247-265
Persistent link: https://www.econbiz.de/10010384591
Saved in:
48
Readiness factors for lean implementation in healthcare settings : a literature review
Al-Balushi, S.
;
Sohal, A. S.
;
Singh, P. J.
;
Al Hajri, A.
; …
- In:
Journal of health organization and management
28
(
2014
)
2
,
pp. 135-153
Persistent link: https://www.econbiz.de/10010384603
Saved in:
49
Sharing improvements in health care processes saves lives at Franciscan Alliance
Swartz, Joseph E.
;
Hudson, Brian W.
;
Graban, Mark
- In:
Global business and organizational excellence : a …
32
(
2012/13
)
4
,
pp. 28-35
Persistent link: https://www.econbiz.de/10009753057
Saved in:
50
Factors affecting the adoption of quality assurance technologies in healthcare
Storey, John
- In:
Journal of health organization and management
27
(
2013
)
4
,
pp. 498-519
Persistent link: https://www.econbiz.de/10009790322
Saved in:
First
Prev
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->