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~isPartOf:"Global business review"
~isPartOf:"Human performance"
~isPartOf:"Human resource management review"
~isPartOf:"International journal of organizational analysis"
~subject:"Arbeitsleistung"
~subject:"Kundenservice"
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Search: subject_exact:"Schwarmintelligenz"
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Arbeitsleistung
Kundenservice
Intelligence
36
Intelligenz
36
Emotion
19
Emotional intelligence
17
Job performance
10
Personality psychology
10
Persönlichkeitspsychologie
10
Führungsstil
8
Leadership style
8
Cognition
7
Kognition
7
Organizational behaviour
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Verhalten in Organisationen
7
Arbeitsverhalten
5
Führungskräfte
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Managers
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Work behaviour
5
Leistungsmotivation
4
Personalauswahl
4
Personnel selection
4
Work motivation
4
Bank
3
Leadership
3
Meta-Analyse
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Meta-analysis
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Personalführung
3
Artificial intelligence
2
Betriebsklima
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Cognitive ability
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Customer service
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Führungskräfteentwicklung
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Human Resource Management
2
KMU
2
Künstliche Intelligenz
2
Leadership development
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Organisatorischer Wandel
2
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2
Personalmanagement
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Al Khoury, Grace
1
Alferaih, Adel
1
Alleyne, Philmore
1
Bakker, Arnold B.
1
Baranik, Lisa E.
1
Barrick, Murray R.
1
Born, Marise Ph.
1
Brown, Douglas J.
1
Bynum, Bethany H.
1
Cheshin, Arik
1
Devonish, Dwayne
1
Dhoopar, Aastha
1
Gabriel, Allison S.
1
Greenidge, Dion
1
Harris, Kenneth J.
1
Hunter, Emily M.
1
Johnson, Russell E.
1
Kleef, Gerben A. van
1
Komar, Shawn
1
Kumar, Anil
1
Lance, Charles E.
1
Linden, Dimitri van der
1
Moran, Christina M.
1
Papasolomou, Ioanna
1
Pekaar, Keri A.
1
Perry, Sara Jansen
1
Robie, Chet
1
Rodopman, O. Burcu
1
Rohaizat Baharun
1
Sendaro, Abdallah A.
1
Shyamsunder, Aarti
1
Sihag, Priyanka
1
Silverman, Stanley B.
1
Stanley, Laura J.
1
Suhag, Ashok Kumar
1
Swee, Hsien-yao
1
Thrassou, Alkis
1
Triana, María del Carmen
1
Vrontis, Demetris
1
Witt, L. A.
1
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Global business review
Human performance
Human resource management review
International journal of organizational analysis
Journal of retailing and consumer services
5
Journal of organizational effectiveness : people and performance ; JOEPP
4
International journal of hospitality management
3
International journal of services and operations management
3
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
3
Leadership & organization development journal
3
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
3
Employee relations
2
International journal of contemporary hospitality management
2
Journal of service research
2
Journal of service research : JSR
2
Management research review
2
Middle East journal of management : MEJM
2
Technological forecasting & social change : an international journal
2
The Oxford handbook of personnel psychology
2
Accounting and taxation review : A&TR
1
Administrative Sciences : open access journal
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asian business & management
1
Baltic journal of management : BJM
1
Cogent business & management
1
European management journal
1
Group decision and negotiation
1
Handbook of research on human factors in contemporary workforce development
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems research : ISR
1
International journal of applied business and economic research
1
International journal of business and globalisation : IJBG
1
International journal of business excellence : IJBEX
1
International journal of human resource management
1
International journal of human resources development and management : IJHRDM
1
International journal of innovation and technology management : IJITM
1
International journal of learning and change : IJLC
1
International journal of public sector performance management : IJPSPM
1
International journal of selection and assessment
1
International journal of selection and assessment : IJSA
1
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ECONIS (ZBW)
12
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1
The requisite role of emotional intelligence in customer service in the retail banking sector
Al Khoury, Grace
;
Thrassou, Alkis
;
Papasolomou, Ioanna
; …
- In:
International journal of organizational analysis
31
(
2023
)
7
,
pp. 3315-3347
Persistent link: https://www.econbiz.de/10014432343
Saved in:
2
Organizational resilience and employee performance in COVID-19 pandemic : the mediating effect of emotional intelligence
Dhoopar, Aastha
;
Sihag, Priyanka
;
Kumar, Anil
;
Suhag, …
- In:
International journal of organizational analysis
30
(
2022
)
1
,
pp. 130-155
Persistent link: https://www.econbiz.de/10012887390
Saved in:
3
Mediating role of individual market orientation in emotional intelligence and job performance relationship for banking industry
Sendaro, Abdallah A.
;
Rohaizat Baharun
- In:
Global business review
21
(
2020
)
1
,
pp. 18-30
Persistent link: https://www.econbiz.de/10012210788
Saved in:
4
Emotional intelligence and job performance : the role of enactment and focus on others' emotions
Pekaar, Keri A.
;
Linden, Dimitri van der
;
Bakker, Arnold B.
- In:
Human performance
30
(
2017
)
2/3
,
pp. 135-153
Persistent link: https://www.econbiz.de/10011805396
Saved in:
5
Conceptual model for measuring Saudi banking managers' job performance based on their emotional intelligence (EI)
Alferaih, Adel
- In:
International journal of organizational analysis
25
(
2017
)
1
,
pp. 123-145
Persistent link: https://www.econbiz.de/10011654797
Saved in:
6
Enhancing emotional performance and customer service through human resources practices : a systems perspective
Gabriel, Allison S.
;
Cheshin, Arik
;
Moran, Christina M.
; …
- In:
Human resource management review
26
(
2016
)
1
,
pp. 14-24
Persistent link: https://www.econbiz.de/10011429266
Saved in:
7
The relationship between ability-based emotional intelligence and contextual performance and counterproductive work behaviors : a test of the mediating effects of job satisfaction
Greenidge, Dion
;
Devonish, Dwayne
;
Alleyne, Philmore
- In:
Human performance
27
(
2014
)
3
,
pp. 225-242
Persistent link: https://www.econbiz.de/10010400070
Saved in:
8
Predictive criterion-related validity of observer ratings of personality and job-related competencies using multiple raters and multiple performance criteria
Zimmerman, Ryan D.
;
Triana, María del Carmen
;
Barrick, …
- In:
Human performance
23
(
2010
)
4
,
pp. 361-378
Persistent link: https://www.econbiz.de/10008698501
Saved in:
9
P
Perry, Sara Jansen
;
Hunter, Emily M.
;
Witt, L. A.
; …
- In:
Human performance
23
(
2010
)
4
,
pp. 343-360
Persistent link: https://www.econbiz.de/10008698514
Saved in:
10
Examining the construct validity of mastery-avoidance achievement goals : a meta-analysis
Baranik, Lisa E.
;
Stanley, Laura J.
;
Bynum, Bethany H.
; …
- In:
Human performance
23
(
2010
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10008650928
Saved in:
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