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~isPartOf:"Handbook of research on customer engagement"
~subject:"Marketingtheorie"
~subject:"Relationship marketing"
~subject:"Service innovation"
~type_genre:"Aufsatz im Buch"
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Handbook of research on customer engagement
The Routledge handbook of service research insights and ideas
3
Customer Experience : Forum Dienstleistungsmanagement
2
Managing consumer services : factory or theater?
2
An introduction to industrial service design
1
Business Development and Economic Governance in Southeastern Europe : 13th International Conference on the Economies of the Balkan and Eastern European Countries (EBEEC), Pafos, Cyprus, 2021
1
Customer Management : Vertriebs- und Servicekonzepte der Zukunft
1
Designing for service : key issues and new directions
1
Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
1
Handbook of developments in consumer behaviour
1
Handbook of research on retailer-consumer relationship development
1
Handbook of strategic e-business management
1
Innovating in practice : perspectives and experiences
1
Major theoretical debates and contemporary issues in marketing theory
1
Marketing-mix strategies - product strategy and promotion strategy
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Neue Herausforderungen an das Dienstleistungsmarketing
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The SAGE handbook of marketing theory
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The crest of the innovation management research wave
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Theorie und Praxis des Dienstleistungsmarketing : aktuelle Konzepte und Entwicklungen
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Tourism employment in Nordic countries : trends, practices, and opportunities
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Customer engagement and organizational performance: a service-dominant logic perspective
Leckie, Civilai
;
Nyadzayo, Munyaradzi W.
;
Johnson, Lester W.
- In:
Handbook of research on customer engagement
,
(pp. 311-328)
.
2019
Persistent link: https://www.econbiz.de/10013163393
Saved in:
2
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda D.
- In:
Handbook of research on customer engagement
,
(pp. 456-469)
.
2019
Persistent link: https://www.econbiz.de/10013163406
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