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~isPartOf:"Harvard business review : HBR"
~isPartOf:"Services marketing quarterly"
~person:"Schindler, Robert M."
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"Enjoy!" the effects of service blessings on the customer
Schindler, Robert M.
;
Sen, Sandipan S.
;
Wiles, Judy A.
- In:
Services marketing quarterly
43
(
2022
)
1
,
pp. 110-128
Persistent link: https://www.econbiz.de/10012801859
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