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~isPartOf:"Harvard business review : HBR"
~isPartOf:"Services marketing quarterly"
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Konsumentenverhalten
Dienstleistungsmanagement
14
Service management
14
Dienstleistungssektor
5
Service industry
5
USA
5
United States
5
Beziehungsmarketing
4
Dienstleistungsqualität
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Relationship marketing
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Service quality
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Customer satisfaction
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Kundenzufriedenheit
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Consumer behaviour
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Erfolgsfaktor
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Hospital
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Krankenhaus
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Kundenservice
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Organisatorischer Wandel
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Success factor
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service orientation
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Angst
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Bauwirtschaft
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Blessings
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Bombay
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Cancer
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Decision
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Deregulation
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Deregulierung
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Dienstleistung
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Faranda, William T.
1
Schindler, Robert M.
1
Sen, Sandipan S.
1
Wiles, Judy A.
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Harvard business review : HBR
Services marketing quarterly
Journal of service management
5
The journal of services marketing
5
Journal of retailing and consumer services
4
Journal of service research : JSR
4
International journal of services, economics and management
3
Journal of business research : JBR
3
Marketing intelligence & planning
3
Fokus Dienstleistungsmarketing
2
Global cases on hospitality industry
2
International journal of contemporary hospitality management
2
International journal of hospitality management
2
Managing service quality : MSQ ; an international journal
2
Professionelles Sales & Service Management : Vorsprung durch konsequente Kundenorientierung
2
A Research Agenda for Service Marketing
1
Alternative market research methods : market sensing
1
Business process management journal
1
California management review
1
Decision sciences : DS
1
ESCP-EAP working paper
1
International journal of business environment : IJBE
1
International journal of production economics
1
Inventi impact: service sector
1
Journal of consumer behaviour : an international research review
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Kundenintegration : Forum Dienstleistungsmanagement
1
Management decision : MD
1
Manufacturing & service operations management : M & SOM
1
Neue Herausforderungen an das Dienstleistungsmarketing
1
Psychology & marketing
1
Research
1
Schriften zur Unternehmensplanung
1
Service Value als Werttreiber : Konzepte, Messung und Steuerung
1
Service business
1
SpringerLink / Bücher
1
The Sage handbook of hospitality management
1
The TQM journal : the international review of organizational improvement
1
Zeitschrift für Personalforschung : ZfP
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ECONIS (ZBW)
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"Enjoy!" the effects of service blessings on the customer
Schindler, Robert M.
;
Sen, Sandipan S.
;
Wiles, Judy A.
- In:
Services marketing quarterly
43
(
2022
)
1
,
pp. 110-128
Persistent link: https://www.econbiz.de/10012801859
Saved in:
2
The impact of service deregulation on buyers' reliance of a market-based reference price : a test in a B2B insurance context
Faranda, William T.
- In:
Services marketing quarterly
32
(
2011
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10009126360
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