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~isPartOf:"Harvard business review : HBR"
~language:"dan"
~language:"eng"
~person:"Freeman, Karen"
~subject:"Beziehungsmarketing"
~subject:"Markenführung"
~subject:"Personalmanagement"
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ECONIS (ZBW)
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Stop trying to delight your customers
Dixon, Matthew
;
Freeman, Karen
;
Toman, Nicholas
- In:
Harvard business review : HBR
88
(
2010
)
7/8
,
pp. 116-122
Persistent link: https://www.econbiz.de/10008658590
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To keep your customers, keep it simple
Spenner, Patrick
;
Freeman, Karen
- In:
Harvard business review : HBR
90
(
2012
)
5
,
pp. 108-114
Persistent link: https://www.econbiz.de/10009549315
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