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~isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
~isPartOf:"Services marketing quarterly"
~person:"Sharif, Khurram"
~person:"Tesfom, Goitom"
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Dienstleistungsqualität
2
Service quality
2
Telecommunications industry
2
Telekommunikationssektor
2
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1
Beziehungsmarketing
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Consumer behaviour
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Sharif, Khurram
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Harvard-Business-Manager : das Wissen der Besten
Services marketing quarterly
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ECONIS (ZBW)
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Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
2
Relationship between intra- and interorganizational service quality perceptions : an empirical testing of modified service profit chain model within Kuwaiti telecommunications indu...
Sharif, Khurram
- In:
Services marketing quarterly
30
(
2009
)
3
,
pp. 249-269
Persistent link: https://www.econbiz.de/10003865580
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