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~isPartOf:"Health care management review : HCM review"
~isPartOf:"Quality management journal : QMJ"
~isPartOf:"Vision : the journal of business perspective"
~isPartOf:"Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP"
~subject:"Human Resource Management"
~subject:"Krankenhaus"
~subject:"Service Quality"
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Search: subject:"Qualitätsmanagement"
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Human Resource Management
Krankenhaus
Service Quality
Quality management
234
Qualitätsmanagement
234
Dienstleistungsqualität
69
Service quality
69
Hospital
55
Gesundheitsversorgung
53
Health care
53
USA
40
United States
40
Gesundheitswesen
39
Health care system
39
Lean Management
28
Lean management
28
quality management
28
Lean Production
22
Lean production
22
Lieferkette
18
Supply chain
18
quality improvement
18
Business process management
16
Product quality
16
Produktqualität
16
Prozessmanagement
16
Patienten
15
Patients
15
Six Sigma
15
Standardisierung
15
Standardization
15
Customer satisfaction
14
Innovation
14
Kundenzufriedenheit
14
Firm performance
13
Performance measurement
13
Performance-Messung
13
Unternehmenserfolg
13
Bibliometrics
12
Bibliometrie
12
Organisatorischer Wandel
11
Organizational change
11
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30
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1
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Article
61
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2
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Article in journal
63
Aufsatz in Zeitschrift
63
Case study
2
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2
Fallstudie
2
Sammelwerk
2
Mehrbändiges Werk
1
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English
59
German
4
Author
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Gowen, Charles, III.
5
McFadden, Kathleen L.
5
McAlearney, Ann Scheck
4
Prybutok, Victor R.
4
Fredendall, Lawrence D.
3
Johnson, Dana M.
3
Lee, Jung Young
3
Robbins, Julie
3
Russell, Roberta S.
3
Shortell, Stephen M.
3
Bernardo, Vitor Zanetti
2
Chakraborty, Subhajit
2
Davis, Mark
2
Ferrand, Yann B.
2
Garman, Andrew N.
2
Gerolamo, Mateus Cecílio
2
Honda, Ana Carolina
2
Kaynak, Hale
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Weathers, Danny
2
Zhang, Xiaoni
2
Abadli, Riad
1
Albritton, Jordan
1
Altman, Lisa
1
Baloh, Jure
1
Betz, Robert
1
Bitner, Matthew
1
Bitner, Matthew D.
1
Blodgett, Janet C.
1
Boerstler, Heidi
1
Bozic, Kevin J.
1
Brewer, Carol S.
1
Brooks, Robert G.
1
Carman, Angela L.
1
Carman, James M.
1
Carman, Kristin L.
1
Carter, Robert E.
1
Chang, Yunkyung
1
Choi, Yunsik
1
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Published in...
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Health care management review : HCM review
Quality management journal : QMJ
Vision : the journal of business perspective
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
The TQM journal : the international review of organizational improvement
30
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
Journal of health organization and management
25
International journal of productivity and quality management : IJPQM
23
International journal of six sigma and competitive advantage : IJSSCA
13
International journal of quality & reliability management
12
Total quality management & business excellence
12
International journal of services and operations management
8
SpringerLink / Bücher
8
Krankenhausmanagement : Strategien, Konzepte, Methoden
7
Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele
7
Business process management journal
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
International journal of production research
6
Journal of operations management
6
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
Health care management science
5
International journal of hospitality management
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
5
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
International journal of production economics
4
Kohlhammer / Krankenhaus
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Operations management research : OMR ; advancing practice through theory
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Schriften zur Gesundheitsökonomie
4
Service business
4
The international journal of human resource management
4
The international journal of productivity and performance management : IJPPM
4
Amfiteatru economic : an economic and business research periodical
3
European research studies
3
Freiburger betriebswirtschaftliche Diskussionsbeiträge
3
Führung und Management im Krankenhaus
3
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ECONIS (ZBW)
63
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1
Could education quality audit enhance human resources management processes of the higher education institutions?
Kooli, Chokri
;
Abadli, Riad
- In:
Vision : the journal of business perspective
26
(
2022
)
4
,
pp. 482-490
Persistent link: https://www.econbiz.de/10014229676
Saved in:
2
Mohalla clinic : a case on healthcare service operations and quality
Prashar, Anupama
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 538-552
Persistent link: https://www.econbiz.de/10014365974
Saved in:
3
Case analysis I: Mohalla Clinic : a case on healthcare service operations and quality
Kaushal, Leena A.
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 553-555
Persistent link: https://www.econbiz.de/10014365975
Saved in:
4
Case analysis II: Mohalla Clinic : a case on healthcare service operations and quality
Gupta, Parul
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 556-559
Persistent link: https://www.econbiz.de/10014365977
Saved in:
5
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
6
Malcolm Baldrige National Quality Award winners : a quantitative analysis between strategic planning and human resource variables
Lapoint, Patricia A.
- In:
Quality management journal : QMJ
29
(
2022
)
4
,
pp. 289-298
Persistent link: https://www.econbiz.de/10013410726
Saved in:
7
Examining the financial and quality performance effects of group purchasing organizations
Walker, Daniel M.
;
McAlearney, John S.
;
Sharma, Luv
; …
- In:
Health care management review : HCM review
46
(
2021
)
4
,
pp. 278-288
Persistent link: https://www.econbiz.de/10012664478
Saved in:
8
Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the lean management system
Shortell, Stephen M.
;
Rundall, Thomas G.
;
Blodgett, Janet C.
- In:
Health care management review : HCM review
46
(
2021
)
2
,
pp. 145-152
Persistent link: https://www.econbiz.de/10012520617
Saved in:
9
Toward a high-performance management system in health care, part 5, how high-performance work practices facilitate speaking up in health care organizations
Robbins, Julie
;
McAlearney, Ann Scheck
- In:
Health care management review : HCM review
45
(
2020
)
4
,
pp. 278-289
Persistent link: https://www.econbiz.de/10012303384
Saved in:
10
The ills of multi-person workplaces - reflecting negatively on quality and employee well-being : a cellular fix
Schonberger, Richard J.
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 229-240
Persistent link: https://www.econbiz.de/10012309654
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