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~isPartOf:"Health care management review : HCM review"
~isPartOf:"Total quality management & business excellence"
~person:"Inguanzo, Joe M."
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"QFD (Quality function deployment)"
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Kundenzufriedenheit
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Customer satisfaction
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Inguanzo, Joe M.
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Health care management review : HCM review
Total quality management & business excellence
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Inpatients' willingness to recommend : a multilevel analysis
Klinkenberg, W. Dean
;
Boslaugh, Sarah
;
Waterman, Brian M.
; …
- In:
Health care management review : HCM review
36
(
2011
)
4
,
pp. 349-358
Persistent link: https://www.econbiz.de/10009375193
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