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~isPartOf:"Health care management review : HCM review"
~isPartOf:"Vision : the journal of business perspective"
~isPartOf:"Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP"
~subject:"Arbeitsgruppe"
~subject:"Krankenhaus"
~subject:"Service Quality"
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Arbeitsgruppe
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Service Quality
Quality management
66
Qualitätsmanagement
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Gesundheitsversorgung
33
Health care
33
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quality improvement
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patient safety
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Health care management review : HCM review
Vision : the journal of business perspective
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
Quality management journal : QMJ
26
Journal of health organization and management
25
The TQM journal : the international review of organizational improvement
25
International journal of productivity and quality management : IJPQM
22
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
International journal of six sigma and competitive advantage : IJSSCA
14
Total quality management & business excellence
14
International journal of quality & reliability management
9
International journal of production research
8
International journal of services and operations management
8
Journal of operations management
7
Krankenhausmanagement : Strategien, Konzepte, Methoden
7
Risikomanagement : Kosten-/Nutzen-basierte Entscheidungen im Krankenhaus
6
SpringerLink / Bücher
6
Business process management journal
5
Gesundheitsökonomie & Qualitätsmanagement : Klinik und Praxis, Wirtschaft und Politik ; offizielles Organ des Bundesverbandes Managed Care e.V. ; offizielles Organ der Deutschen Gesellschaft für Gesundheitsökonomie e.V.
5
Health care management science
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Production and operations management : an international journal of the Production and Operations Management Society
5
Amfiteatru economic : an economic and business research periodical
4
Arbeitsbericht / Forschungsgruppe Medizinökonomie am Lehrstuhl für Betriebswirtschaftslehre und Operations Research
4
ILR review : the journal of work and policy
4
International journal of hospitality management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
Kohlhammer / Krankenhaus
4
Schriften zur Gesundheitsökonomie
4
Service business
4
Decision sciences : DS
3
Freiburger betriebswirtschaftliche Diskussionsbeiträge
3
Führung und Management im Krankenhaus
3
Global business and organizational excellence : a review of research & best practices
3
Health care management science : a new journal serving the international health care management community
3
IEEE transactions on engineering management : EM
3
International journal of enterprise information systems : an official publication of the Information Resources Management Association
3
International journal of production economics
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1
Mohalla clinic : a case on healthcare service operations and quality
Prashar, Anupama
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 538-552
Persistent link: https://www.econbiz.de/10014365974
Saved in:
2
Case analysis I: Mohalla Clinic : a case on healthcare service operations and quality
Kaushal, Leena A.
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 553-555
Persistent link: https://www.econbiz.de/10014365975
Saved in:
3
Case analysis II: Mohalla Clinic : a case on healthcare service operations and quality
Gupta, Parul
- In:
Vision : the journal of business perspective
27
(
2023
)
4
,
pp. 556-559
Persistent link: https://www.econbiz.de/10014365977
Saved in:
4
Facilitators of palliative care quality improvement team cohesion : lessons from a seven-site implementation project in India
Connell, Natalie B.
;
Zupanc, Sophia N.
;
Lorenz, Karl A.
; …
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 219-228
Persistent link: https://www.econbiz.de/10014313760
Saved in:
5
Examining the financial and quality performance effects of group purchasing organizations
Walker, Daniel M.
;
McAlearney, John S.
;
Sharma, Luv
; …
- In:
Health care management review : HCM review
46
(
2021
)
4
,
pp. 278-288
Persistent link: https://www.econbiz.de/10012664478
Saved in:
6
Assessing the relationship of the human resource, finance, and information technology functions on reported performance in hospitals using the lean management system
Shortell, Stephen M.
;
Rundall, Thomas G.
;
Blodgett, Janet C.
- In:
Health care management review : HCM review
46
(
2021
)
2
,
pp. 145-152
Persistent link: https://www.econbiz.de/10012520617
Saved in:
7
Toward a high-performance management system in health care, part 5, how high-performance work practices facilitate speaking up in health care organizations
Robbins, Julie
;
McAlearney, Ann Scheck
- In:
Health care management review : HCM review
45
(
2020
)
4
,
pp. 278-289
Persistent link: https://www.econbiz.de/10012303384
Saved in:
8
Standardizing a federally qualified health center's preventive care processes : use of failure modes and effects analysis
Carman, Angela L.
;
Vanderpool, Robin C.
;
Stradtman, …
- In:
Health care management review : HCM review
45
(
2020
)
3
,
pp. 228-231
Persistent link: https://www.econbiz.de/10012294720
Saved in:
9
Common predictors of nurse-reported quality of care and patient safety
Stimpfel, Amy Witkoski
;
Djukic, Maja
;
Brewer, Carol S.
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 57-66
Persistent link: https://www.econbiz.de/10011982150
Saved in:
10
The role of accountable care organization affiliation and ownership in promoting physician practice participation in quality improvement collaboratives
Hurley, Vanessa B.
;
Rodriguez, Hector P.
;
Shortell, …
- In:
Health care management review : HCM review
44
(
2019
)
2
,
pp. 174-182
Persistent link: https://www.econbiz.de/10012004019
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