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~isPartOf:"Health care management review : HCM review"
~subject:"Dienstleistungsqualität"
~subject:"Pflegeheim"
~subject:"Unternehmenskultur"
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Dienstleistungsqualität
Pflegeheim
Unternehmenskultur
Service quality
102
Hospital
74
Krankenhaus
74
Gesundheitsversorgung
55
Health care
55
Patienten
33
Patients
33
USA
27
United States
27
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24
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24
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Pflegeberufe
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Qualitätsmanagement
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Häusliche Pflege
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Arbeitsgruppe
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Hospital financing
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Krankenhausfinanzierung
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hospitals
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patient satisfaction
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Basisgesundheitsversorgung
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Primary health care
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quality improvement
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Arbeitszufriedenheit
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Physicians
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patient experience
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quality
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Castle, Nicholas G.
5
Richter, Jason P.
5
Singer, Sara J.
5
Bazzoli, Gloria J.
3
Begun, James W.
3
Harless, David W.
3
McAlearney, Ann Scheck
3
Nembhard, Ingrid M.
3
Rathert, Cheryl
3
Alexander, Jeffrey A.
2
Beauvais, Brad
2
Brewer, Carol S.
2
Carretta, Henry J.
2
Chien, Alyna T.
2
Chukmaitov, Askar S.
2
Djukic, Maja
2
Gowen, Charles, III.
2
Hearld, Larry R.
2
Kazley, Abby Swanson
2
Kim, Forest S.
2
Kovner, Christine T.
2
Mazurenko, Olena
2
McCaughey, Deirdre
2
McFadden, Kathleen L.
2
McGhan, Gwen
2
McHugh, Matthew D.
2
Menachemi, Nir
2
Oppel, Eva-Maria
2
Ozcan, Yasar A.
2
Rubenstein, Lisa V.
2
Siegel, Elena O.
2
Song, Paula H.
2
Trinh, Hanh Q.
2
Vogus, Timothy J.
2
Williams, Eric S.
2
Young, Gary J.
2
Abraham, Jean
1
Adler-Milstein, Julia R.
1
Aiken, Linda H.
1
Albritton, Jordan
1
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Health care management review : HCM review
International journal of hospitality management
402
Journal of retailing and consumer services
331
The service industries journal
294
Journal of business research : JBR
252
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Working paper / National Bureau of Economic Research, Inc.
179
NBER working paper series
176
Auditing : a journal of practice & theory
174
International journal of contemporary hospitality management
161
NBER Working Paper
160
Services marketing quarterly
142
Journal of hospitality marketing & management
137
Journal of air transport management
136
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
122
Tourism management : research, policies, practice
117
International journal of quality & reliability management
112
International journal of quality and service sciences
109
Service business
107
International journal of productivity and quality management : IJPQM
104
Cogent business & management
103
Journal of service research : JSR
103
International journal of services and operations management
102
Journal of service management
94
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
93
Discussion paper series / IZA
92
Quality management journal : QMJ
92
Economics of education review
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
Managing service quality : MSQ ; an international journal
76
International journal of services, economics and management
75
Journal of health economics
75
Managerial auditing journal
67
International journal of auditing : IJA
66
Asia Pacific journal of marketing and logistics
62
Management science : journal of the Institute for Operations Research and the Management Sciences
62
Accounting horizons : a quarterly publication of the American Accounting Association
58
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102
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1
Physician selection for hospital integration : theoretical considerations and empirical findings
Alinezhad, Farbod
;
Post, Brady
;
Young, Gary J.
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 94-102
Persistent link: https://www.econbiz.de/10014508016
Saved in:
2
Body work and body meanings in patient-centered care : health care professionals and patients with disabilities in Italian hospitals
Brizio, Greta Elisabetta
;
Paolino, Chiara
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 103-115
Persistent link: https://www.econbiz.de/10014508017
Saved in:
3
Service mix and financial performance in rural hospitals : a contingency theory perspective
Cendoma, Phil
;
Hearld, Kristine Ria
;
Upadhye, Devdutt
; …
- In:
Health care management review : HCM review
49
(
2024
)
3
,
pp. 220-228
Persistent link: https://www.econbiz.de/10014635055
Saved in:
4
Learning from patients : the impact of using patients' narratives on patient experience scores
Nembhard, Ingrid M.
;
Matta, Sasmira
;
Shaller, Dale
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10014455355
Saved in:
5
Workload, nurse turnover, and patient mortality : test of a hospital-level moderated mediation model
Subramony, Mahesh
;
Vogus, Timothy J.
;
Chadwick, Clint
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10014455375
Saved in:
6
Provision of chaplaincy services in U.S. hospitals : a strategic conformity perspective
White, Kelsey B.
;
Lee, Shoou-Yih Daniel
;
Jennings, J'Aime C.
- In:
Health care management review : HCM review
48
(
2023
)
4
,
pp. 342-351
Persistent link: https://www.econbiz.de/10014375069
Saved in:
7
Dispersion in the hospital network of shared patients is associated with less efficient care
Everson, Jordan
;
Adler-Milstein, Julia R.
; …
- In:
Health care management review : HCM review
47
(
2022
)
2
,
pp. 88-99
Persistent link: https://www.econbiz.de/10013186321
Saved in:
8
Information tools for care coordination in patient handover: Is an electronic medical record enough to support nurses?
Ghosh, Kaushik
;
Dohan, Michael S.
;
Curl, Eileen Deges
; …
- In:
Health care management review : HCM review
47
(
2022
)
2
,
pp. 100-108
Persistent link: https://www.econbiz.de/10013186323
Saved in:
9
Health care professionals' motivation, their behaviors, and the quality of hospital care : a mixed-methods systematic review
Veenstra, Gepke L.
;
Dabekaussen, Kirsten F. A. A.
; …
- In:
Health care management review : HCM review
47
(
2022
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013186344
Saved in:
10
If you say so : a mixed-method study of hospital mergers and quality of care
Westra, Daan
;
Angeli, Federica
;
Kemp, Ron
;
Batterink, …
- In:
Health care management review : HCM review
47
(
2022
)
1
,
pp. 37-48
Persistent link: https://www.econbiz.de/10012814549
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