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~isPartOf:"Heidelberger Fachbücher für Praxis und Studium"
~isPartOf:"Schriftenreihe Marketing, Management"
~person:"Bernecker, Michael"
~person:"Bilgihan, Anil"
~person:"Pepels, Werner"
~person:"Siebels, Astrid"
~subject:"Germany"
~subject:"Kundenzufriedenheit"
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Search: "Customer relationship management"
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Bernecker, Michael
Bilgihan, Anil
Pepels, Werner
Siebels, Astrid
Wiedmann, Klaus-Peter
10
Hennigs, Nadine
4
Seegebarth, Barbara
2
Bachmann, Frank
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Heidelberger Fachbücher für Praxis und Studium
Schriftenreihe Marketing, Management
Journal of retailing and consumer services
3
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
2
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
2
International journal of contemporary hospitality management
2
Journal of hospitality marketing & management
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of quality and service sciences
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
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ECONIS (ZBW)
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Kundenbindung und Kundenbindungsinstrumente : Einsatzmöglichkeiten bei Low Cost Airlines
Wiedmann, Klaus-Peter
;
Siebels, Astrid
-
2004
Persistent link: https://www.econbiz.de/10002747355
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2
Organisationsgestaltung in marktorientierten Unternehmen : mit Tabellen
Pepels, Werner
(
ed.
);
Bernecker, Michael
(
contributor
)
-
2001
Persistent link: https://www.econbiz.de/10001553448
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