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~isPartOf:"Human resource management"
~isPartOf:"International journal of production economics"
~isPartOf:"SA journal of human resource management : SAJHRM"
~isPartOf:"The journal of services marketing"
~isPartOf:"The next available operator : managing human resources in Indian business process outsourcing industry"
~subject:"Leistungsmotivation"
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Leistungsmotivation
Call centre
29
Callcenter
29
India
11
Indien
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Human Resource Management
8
Personalmanagement
8
Dienstleistungsqualität
5
Service quality
5
Outsourcing
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USA
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United States
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Arbeitsbedingungen
3
Arbeitsmobilität
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Arbeitszufriedenheit
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Beziehungsmarketing
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Comparison
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Consumer behaviour
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Customer service
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Job satisfaction
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Konsumentenverhalten
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Kundenservice
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Labour mobility
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Queueing theory
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Relationship marketing
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South Africa
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Stress
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Südafrika
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Vergleich
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Warteschlangentheorie
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Work stress
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Working conditions
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Arbeitskräfte
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Arbeitsorganisation
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Arbeitsverhalten
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Auslandsverlagerung
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Burnout
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Boonzaier, Billy
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Boonzaier, Michèle
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Piccolo, Ronald F.
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Rensburg, Yolandi Janse van
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Human resource management
International journal of production economics
SA journal of human resource management : SAJHRM
The journal of services marketing
The next available operator : managing human resources in Indian business process outsourcing industry
The international journal of human resource management
2
Working paper / Institute for Empirical Research in Economics, University of Zürich
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Administrative Sciences : open access journal
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CESifo Working Paper
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CESifo Working Paper Series
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CESifo working papers
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Employee relations
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Human performance
1
International journal of contemporary hospitality management
1
International journal of decision sciences, risk and management
1
International journal of knowledge management studies : IJKMS
1
Jahrbuch Management
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of management accounting research : JMAR
1
NHH Dept. of Economics Discussion Paper
1
Neue Herausforderungen an das Dienstleistungsmarketing
1
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
1
Service quality and management
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The service industries journal
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ECONIS (ZBW)
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The job demands-resources model of work engagement in South African call centres
Rensburg, Yolandi Janse van
;
Boonzaier, Billy
; …
- In:
SA journal of human resource management : SAJHRM
11
(
2013
)
1
,
pp. 259-271
Persistent link: https://www.econbiz.de/10010385395
Saved in:
2
The effect of context-specific versus nonspecific subconscious goals on employee performance
Latham, Gary P.
;
Piccolo, Ronald F.
- In:
Human resource management
51
(
2012
)
4
,
pp. 511-523
Persistent link: https://www.econbiz.de/10009613344
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