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~isPartOf:"I-KNOW '08 and I-MEDIA '08 : International Conferences on Knowledge Management and New Media Technology ; conference proceedings ; [Graz, Austria, September 3 - 5, 2008]"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Knowledge management research & practice : KMRP"
~language:"eng"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Knowledge management
97
Wissensmanagement
96
Knowledge transfer
31
Wissenstransfer
31
Knowledge
20
Wissen
20
Learning organization
19
Lernende Organisation
19
Innovation
11
KMU
10
SME
10
knowledge management
10
Innovation management
9
Innovationsmanagement
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6
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Tacit knowledge
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knowledge management practice
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Cervera, Ampario
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Chan, Yolande E.
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Fidel, Pilar
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García-Morales, Víctor
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Garrido-Moreno, Aurora
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Khodakarami, Farnoosh
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I-KNOW '08 and I-MEDIA '08 : International Conferences on Knowledge Management and New Media Technology ; conference proceedings ; [Graz, Austria, September 3 - 5, 2008]
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Knowledge management research & practice : KMRP
Customer-centric knowledge management : concepts and applications
7
International journal of electronic customer relationship management : IJECRM
7
Journal of knowledge management
4
International journal of knowledge management studies : IJKMS
3
Journal of information & knowledge management : JIKM
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of innovation management
2
Journal of business research : JBR
2
Management dynamics in the knowledge economy
2
SpringerLink / Bücher
2
The service industries journal
2
Applied innovation and knowledge management in organizations
1
Baltic journal of management
1
Business horizons
1
Business networking : shaping enterprise relationships on the Internet
1
Business process management journal
1
Cahier de recherche / Faculté des Sciences Economiques et Sociales, Hautes Etudes Commerciales, Université de Genève
1
Computers in industry : an international journal
1
Customer-centric marketing strategies : tools for building organizational performance
1
E-marketing ; Vol. 3
1
Enterprise information systems and implementing IT infrastructures : challenges and issues
1
European journal of innovation management : EJIM
1
European journal of international management : EJIM
1
European research on management and business economics
1
Global business & economics review
1
Global journal of business management : GJBM
1
Handbook of research on tacit knowledge management for organizational success
1
Human systems management : HSM
1
In search of knowledge management : pursuing primary principles
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Interdisciplinary management research XVI ; 1
1
International business and economics research journal
1
International journal of business and systems research
1
International journal of economic perspectives : IJEP
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of innovation science
1
International journal of management and marketing research : IJMMR
1
International journal of quality and service sciences
1
International journal of services technology and management
1
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ECONIS (ZBW)
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1
Customer's role in
knowledge
management
and in the innovation process : effects on innovation capacity and marketing results
Fidel, Pilar
;
Cervera, Ampario
;
Schlesinger, Walesska
- In:
Knowledge management research & practice : KMRP
14
(
2016
)
2
,
pp. 195-203
Persistent link: https://www.econbiz.de/10011481861
Saved in:
2
Paving the way for CRM success : the mediating role of
knowledge
management
and organizational commitment
Garrido-Moreno, Aurora
;
Lockett, Nigel
; …
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1031-1042
Persistent link: https://www.econbiz.de/10010466473
Saved in:
3
Exploring the role of customer relationship
management
(CRM) systems in customer
knowledge
creation
Khodakarami, Farnoosh
;
Chan, Yolande E.
- In:
Information & management : the internat. journal of …
51
(
2014
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10010259651
Saved in:
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