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~isPartOf:"IMFG papers on municipal finance and governance"
~isPartOf:"Public management review"
~isPartOf:"Working paper"
~person:"Brito, Carlos Henrique Figueiredo e Melo de"
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Brito, Carlos Henrique Figueiredo e Melo de
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Assessing users' perceptions on how to improve public services quality
Carvalho, Cláudia
;
Brito, Carlos Henrique Figueiredo e …
- In:
Public management review
14
(
2012
)
4
,
pp. 451-472
Persistent link: https://www.econbiz.de/10009565905
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