Liou, Dah-Kwei; Hsu, Li-Chun; Chih, Wen-Hai - In: Industrial Management & Data Systems 115 (2015) 2, pp. 210-234
’ perspectives for vendor’s service factors (perceived system quality, perceived content quality, customization, and perceived ease … proposed model. Findings – The results show that the structural model has a good fit and indicates that perceived system … quality, perceived content quality, customization, perceived ease of use, and perceived risk directly influence users …