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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"International journal of services technology and management"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Services marketing"
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Consumer behaviour
Customer satisfaction
Dienstleistungsqualität
Services marketing
Dienstleistung
40
Services
40
Dienstleistungssektor
21
Service industry
21
Innovation
17
Innovation management
11
Innovationsmanagement
11
Business services
10
Unternehmensdienstleistung
10
Beziehungsmarketing
6
Business network
6
Relationship marketing
6
Service quality
6
Unternehmensnetzwerk
6
Betriebliche Wertschöpfung
5
Bundling strategy
5
Dienstleistungsinnovation
5
Leistungsbündel
5
Service innovation
5
Value creation
5
Business model
4
Geschäftsmodell
4
Inter-firm cooperation
4
Lieferantenmanagement
4
Servitization
4
Supplier relationship management
4
Unternehmenskooperation
4
service innovation
4
B-to-B-Marketing
3
Beschaffung
3
Business-to-business marketing
3
China
3
Cooperation
3
Customer integration
3
Knowledge transfer
3
Kundenintegration
3
Marketing management
3
Marketingmanagement
3
Outsourcing
3
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Article
10
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10
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10
Conference paper
2
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2
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English
10
Author
All
Awuah, Gabriel Baffour
1
Cheng, Li-hung
1
Chu, Dianhui
1
Comerio, Marco
1
D'Antone, Simona
1
Ehret, Michael
1
Gebauer, Heiko
1
Gu, Hao
1
Iaquinta, Leo
1
Johnston, Wesley J.
1
Kamp, Bart
1
Kohtamäki, Marko
1
Kostama, Hanna
1
Kowalkowski, Christian
1
Lehtonen, Heini
1
Li, Chunshan
1
Li, Eldon Yu-zen
1
Lin, Ta-yi
1
Liu, Ruping
1
Liu, Zhengdan
1
Ma, Qinhai
1
Parry, Glenn
1
Rabetino, Rodrigo
1
Ritter, Thomas
1
Santos, Juliana Bonomi
1
Torsello, Maria Alessandra
1
Wang, Qi
1
Wen, Chao-Tung
1
Xu, Hanchuan
1
Xu, Xiaofei
1
Zhang, Yuxin
1
Zhuang, Yaou
1
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Industrial marketing management : the international journal for industrial and high-tech firms
International journal of services technology and management
SpringerLink / Bücher
40
The journal of services marketing
38
Journal of service management
32
Journal of service research : JSR
24
The service industries journal
23
International journal of hospitality management
19
Journal of retailing and consumer services
17
Services marketing quarterly
17
Journal of business research : JBR
16
Journal of service research
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
14
Springer eBook Collection / Business and Economics
14
Fokus Dienstleistungsmarketing
11
Gabler Edition Wissenschaft
10
International journal of quality and service sciences
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
International journal of services and operations management
8
Schriftenreihe innovatives Dienstleistungsmanagement
7
European journal of marketing : EJM
6
Research
6
Service business
6
The journal of business & industrial marketing
6
International journal of contemporary hospitality management
5
International journal of production economics
5
International journal of services, economics and management
5
Journal of service theory and practice : JSTP
5
Journal of the Academy of Marketing Science
5
Meffert-Marketing-Edition
5
Psychology & marketing
5
Public management review
5
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
5
Springer Gabler Research
5
AMS review : official publication of the Academy of Marketing Science
4
Basler Schriften zum Marketing
4
European review of service economics and management
4
Focus Dienstleistungsmarketing
4
International journal of productivity and quality management : IJPQM
4
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ECONIS (ZBW)
10
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10
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date (oldest first)
1
From buying centers to buying ecosystems : advancing the B2B research journey
Ehret, Michael
;
Johnston, Wesley J.
;
Ritter, Thomas
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. A10-A16
Persistent link: https://www.econbiz.de/10014530182
Saved in:
2
Finding service compositions in complex homecare service network
Wang, Qi
;
Li, Chunshan
;
Chu, Dianhui
- In:
International journal of services technology and management
25
(
2019
)
5/6
,
pp. 515-529
Persistent link: https://www.econbiz.de/10012149109
Saved in:
3
Pattern-based service composition for user satisfaction and service revenue
Xu, Hanchuan
;
Zhuang, Yaou
;
Gu, Hao
;
Xu, Xiaofei
; …
- In:
International journal of services technology and management
25
(
2019
)
5/6
,
pp. 585-600
Persistent link: https://www.econbiz.de/10012149117
Saved in:
4
Servitization and deservitization : overview, concepts, and definitions
Kowalkowski, Christian
;
Gebauer, Heiko
;
Kamp, Bart
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 4-10
Persistent link: https://www.econbiz.de/10011672006
Saved in:
5
When purchasing professional services supports innovation
D'Antone, Simona
;
Santos, Juliana Bonomi
- In:
Industrial marketing management : the international …
58
(
2016
),
pp. 172-186
Persistent link: https://www.econbiz.de/10011549379
Saved in:
6
Developing the concept of life-cycle service offering
Rabetino, Rodrigo
;
Kohtamäki, Marko
;
Lehtonen, Heini
; …
- In:
Industrial marketing management : the international …
49
(
2015
),
pp. 53-66
Persistent link: https://www.econbiz.de/10011373947
Saved in:
7
A fuzzy approach to value-based service contract selection
Comerio, Marco
;
Iaquinta, Leo
;
Torsello, Maria Alessandra
- In:
International journal of services technology and management
20
(
2014
)
4/5/6
,
pp. 175-198
Persistent link: https://www.econbiz.de/10011346980
Saved in:
8
Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung
;
Wen, Chao-Tung
;
Li, Eldon Yu-zen
;
Lin, Ta-yi
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
Saved in:
9
Customer social norm attribute of services: why does it matter and how do we deal with it?
Ma, Qinhai
;
Liu, Ruping
;
Liu, Zhengdan
- In:
International journal of services technology and management
12
(
2009
)
2
,
pp. 175-191
Persistent link: https://www.econbiz.de/10003855492
Saved in:
10
A professional services firm's competence development
Awuah, Gabriel Baffour
- In:
Industrial marketing management : the international …
36
(
2007
)
8
,
pp. 1068-1081
Persistent link: https://www.econbiz.de/10003555944
Saved in:
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